I spoke with someone a couple months back about the sheath for my gov-tac...they guy was very helpful and told me to send my old sheath(kydex) in for a replacement(nylon). I waited about a week and called back, asked the same guy if he had recieved my sheath, he said no...too quickly I said "wait a minute you dont even know my name, how do you know you dont have it." to which he responded, "if i had it would be on my desk" he remembered me and my issue and within a few more days my new nylon sheat was waiting for me. Good customer service and good knives in my book. Not the biggest fan of AUS-8 but thats a different thread.