Well, I don't think I'll be going to Walmart anytime soon, here's my customer service inquiry after today's fun:
My goal was to call my local Walmart's to find out if they had a particular hunting knife in stock. I called 3 different Walmart's, not ONE of them could successfully direct my call so that I could ask my question and 6 of the 13 people I spoke to could not speak English well enough to even comprehend what I was saying. The first Walmart I called (store 1845) directed me to sporting goods, who then directed me to kitchen cutlery, who then put me on hold for over 17 minutes! So I figured, maybe they are having a bad day or a bad connections issue.....and I called another one. Store 2151 answered my call and sent me to the sporting goods section, who then tried to transfer me to someone else, after waiting 11 minutes, some one actually picked up the phone! I asked my question and you know what he said, "Hold On, Let me transfer you". So I hung up. The Last Walmart didn't even try to help. Store 1349 answered the phone (I called from this number: (954) 749-3111) and after asking my question, she told me to CALL BACK at a different time and have them TRANSFER ME to another department! This is absolutely ridiculous, I've never felt so uncared for by a company in my entire life.