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Spyderco Customer Service

Arcrobe

Arcrobe

Joined
Apr 8, 2012
Messages
176
Hello everyone, Just wanted to say I had a great experience dealing with spyderco.

I emailed their warranty department to ask for a new screw for the pocket clip on my leafstorm. No questions asked I had 3 new screws at my door later that week free of charge.

Thanks Spyderco!

 
They are very nice. Charlynn has sent me a few through my years of Spyderco hoarding :D

Sweet knife to btw:thumbup:
 
Yeah, they are as good as I have experienced in the industry. I'm a lefty so I move the clip on every Spyderco I have, which is quite a few. Even even though I am careful I have lost a few screws & barrel fasteners over the years and Spyderco has never failed to quickly sent me a replacement. The last time it happened I called and talked to Charlynn on a Saturday morning and I had the screws in my mailbox on the following Monday.
 
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