Still waiting for my upgrade to Gold

[orca8589]

Well, the charge for my Gold membership cleared my account on Oct. 15th, and I still don't have the option to upgrade my membership to Gold.

How should I handle this? For some reason my PM's to Spark don't seem to go through.

~Chris

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Private messages:
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Kevin - can you look into this, or should I just backcharge the amount off my card? It cleared my account on Oct. 15th, and I can't seem to get an answer on this.

Here's the thread I started back in October:
http://www.bladeforums.com/forums/sh...ership-upgrade

Do I need to do something different here? I'm not really concerned about the pro-rating of funds at this point, but I'd like to get me Gold status fixed.

~Chris

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Quote Originally Posted by orca8589
I sent this before, but maybe it didn't go through?

I paid through onestopknifeshop for a Gold membership, but I still don't have the option of switching to Gold in my permission groups. My account shows that payment went through on 10/15. Can you check on this for me?

Thanks -

~Chris

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Quote Originally Posted by Esav Benyamin
That's a problem I can't help with. Only Spark has access to financial records. Try contacting him by PM.

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Quote Originally Posted by orca8589
Paid $35. by credit card, cleared my account on Oct. 15th.

~Chris

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Quote Originally Posted by Esav Benyamin
Quote Originally Posted by orca8589
Can one of you maybe advise me on this? I upgraded my membership through onestopknifeshop.com, and I'd like to get my Gold membership back up. I'm not worried about the $10. Basic fee coming back to me, I just need to get my Gold back up. (I had PM'd Kevin a couple days ago.)

Thanks -

~Chris

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Quote Originally Posted by orca8589
Kevin - I upgraded my membership to Gold, paying through onestopknifeshop. I posted a thread on it, but I still don't have the option of switching to Gold in my permission groups. Do you handle that or should PM one of the other mods?

http://www.bladeforums.com/forums/sh...ership-upgrade

Thanks -

~Chris

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You can have both. Your Gold hasn't gone through yet.
When did you pay and how -- PayPal or credit card?

Once you're good, go to Settings, then to Permission Groups and select the Gold.

Then go to Tech Support and post a thread asking Spark to prorate your Basic membership.

 

[Gizmoman]

You have to change your OWN COLOR
Contact a Moderator........................
It doesnt or a Moderator doesn't do that for you.....

 

[orca8589]

I know how to change the permission group, that's not the issue. The issue is that I don't have the option to switch to Gold. I have the option of either "Basic" or "Registered". My payment for "Gold" cleared my account over three weeks ago, but I can't get an answer here about why the option for "Gold" hasn't opened up.

~Chris

 

[Jack Black]

I dread my paid membership running out every year because it never seems to be straightforward Hope you get this sorted out soon Chris :thumbup:

Jack

 

[orca8589]

Thanks - glad I'm not the only one dealing with this.

~Chris

 

[orca8589]

All straightened out

~Chris