Subscription problem

O

oufti

Joined
Feb 16, 2006
Messages
2,444
I just purchased a Gold membership, as I'm outside the US I did it the olld way, by going here everythings went well except I did receive a mail saying:

Thank you for ordering from OneStopKnifeShop.com, however the credit card you provided has declined. Please contact us using one of the options at the bottom of this email to continue with your order.
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I just checked my credit card status and there's a payement of 23.43€ (30$) for today.

As it's the only payement I did today, for me the transaction is allright.

Sorry to post this here, I tried to reply to the mail address I received "info @ onestopknifeshop.com" (without the spaces) but I just received an error message:

<info-1sks@mail.onestopknifeshop.com> (expanded from
<info@onestopknifeshop.com>): cannot access mailbox /var/mail/info-1sks for
user info-1sks. error writing message: File too large
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The message weights 2Ko...

DATE: 5/16/2006
ORDER #: 56260
REFERENCE #: 111404

Card number: XXXXXXXXXXXX5172

Thanks in advance for your help and sorry for my english...
 
Your credit card declined when we attempted to run it. Your bank put a hold on those funds, but we will not be collecting them since your card declined on our end.
 
Spark said:
Your credit card declined when we attempted to run it. Your bank put a hold on those funds, but we will not be collecting them since your card declined on our end.
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Ok, thanks, I'll do it again with another card, we'll see.
 
Same problem apparently.

DATE: 5/16/2006
ORDER #: 56263
REFERENCE #: 111410

I've made 2 other transaction with this card today, no problems.

Let's forget this, it's eating your and my time for nuts.
 
Nordic Viking said:
Oufti,
If I may ask, what CC's did you use? Visa, Mastercard, AE? I always got the "Address didn't match your CC error everytime I paid for a subscription"
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VISA, but as I'm in Belgium, I use the old system where there's no address checking normally, but even if it was the case, my address was correct.

Mayby a problem with temporary CC number, I have a system where I generate a new number for each transaction, limited in time, amount and in the number of transaction we can do with it, it never caused me any problems till now.
 
Smart idea Nordic, I didn't think of that.

Oufti, apparrently we tried to run it once, it didn't match up addresses (duh, non us), tried again and it straight declined.
 
If it generates a new number for each transaction, that might kill it as well.
 
What do you suggest ?

Do you have a paypal account ? (I'll take the taxes for me)
 
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