Tek-lok problem

M

martial_life

Joined
Jun 25, 2002
Messages
96
To my utter joy, I got my Tek-lok in the mail today when I got home from work. I had purchased it for the Old Glory Arclite which should be arriving within the next few days. It seemed slightly large at the time, but i wasn't worried, being that the email receipt said that i would be getting the Mini like i had ordered(or meant to), not large version of it. However, when i measured it, it can accomodate belts up to 2.25 inches wide, meaning it won't fit the Arclite whenit gets here.
So what can i do now? Can anyone tell me where i can send it to have it exchanged, or at least what the 1-800 number to Blade Tech is? I couldn't find it at the website, and have no long distance on my phone for the number provided. Also, will they exchange it free of charge? I would hope so, being that i paid for a Mini sized one, as my email receipt from there plainly shows.
Any help would be very much appreciated in this matter. I would hate to finally be able to have bought the necesary equipment only to receive the wrong size in it and not be able to have it exchanged.
 
martial-life,
Sorry for the problems youa re having! the number for Blade-Tech is...

1-877-331-5793

Get those guys on the phone and they should be able to exchange for the correct piece of gear ASAP!
 
I just got off the phone with Blade-Tech. After explaining the problem, the representative told me a Mini Tek-Lok will be shipped out to me today, and even let me keep the large one free of charge! Thanks to both Will abd Blade-Tech for their excellent customer service. :)
 
Originally posted by martial_life
I just got off the phone with Blade-Tech. After explaining the problem, the representative told me a Mini Tek-Lok will be shipped out to me today, and even let me keep the large one free of charge! Thanks to both Will abd Blade-Tech for their excellent customer service. :)
Click to expand...
I know Tim Wegner (Blade-Tech owner) pretty well, and that is the way he does business...He runs his business (and his life) as a devout Christian, and it does show. To Tim, and all the folks at Blade-Tech, the Customer is very important to him, and Camillus is the same way. They are both top-notch companies.
 
That's great news for me to hear, i am also a Christain. Hope his walk is always blessed. And every one else's too.
 
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