- Joined
- Aug 18, 2013
- Messages
- 249
I just wanted to make a thread to discuss the state of this sub-forum. There are several things which go on in the Emerson forum that you don't see happen in any other manufactures forum on BF, let alone other forums like this.
Threads that are about someone trying to get their knife fixed but EKI won't respond for some reason. I feel in most, but not all of the cases where such a thread was made that it could of better been handled by trying to contact EKI in another way (phone, PM Ernie on BF, tried to contact them through the site with a different email). This is something you only see a lot of in this forum, and I don't think it has anything to do with EKI providing bad customer service, but rather individuals thinking making said post here is an appropriate route to take. I understand under certain circumstances perhaps this is necessary but primarily I think its bad for the forum and the individuals involved for several reasons. For the individual it first and foremost draws their business into the public spot light, which to me is already enough. It can also make a person become villainized in the eyes of many and its essentially asking the forum members to step up and become a customer service representative and help said individual navigate his way through the process. Which more often than not would of resolved its self had it been given more time. Lastly these kinds of threads are a light bulb shining in tonight to the Emerson bashing moths that love to troll this forum, which brings me to my second issue....
Blatant trolling. No other sub-forum, I say again no other sub-forum has the level of blatant trolling the Emerson sub-forum does. Try making a silly unfounded post like you see here about another manufactures knives on their sub-forum and see what happens. On this forum trolls frequently make post that are nothing short of exaggerated, or unfounded lies entirely and hardly anyone calls them out on it. In some cases this has allowed misinformation to be passed off as truth to people, something I find horrid where ever I see it. I understand that one of the things this forum is supposed to provide is an area for ideas and opinions to be expressed, and believe me I'm for that. At the end of the day though when you read a post that says something along the lines of "I cut a marshmallow with my Emerson knife and the blade broke" or "I was carrying my knife in my back pocket when I farted and the handle melted" you get sick of it. My examples here were clearly meet to be humorous, but my point is that such post need to be acknowledged as trolling. If someone says they broke their blade on a marshmallow lets see some proof, because I'm tired of reading that garbage and it takes away from the fun of the sub-forum.
So how can we solve this? I'd like to hear your ideas and opinions. Maybe I'm the only one who feels like this about these issues, let's hear it.
Last thing, I tried to word this in away to not offend anyone, if your offended by this give me a chance before passing judgement. Unless of course your a troll than I don't care.
Threads that are about someone trying to get their knife fixed but EKI won't respond for some reason. I feel in most, but not all of the cases where such a thread was made that it could of better been handled by trying to contact EKI in another way (phone, PM Ernie on BF, tried to contact them through the site with a different email). This is something you only see a lot of in this forum, and I don't think it has anything to do with EKI providing bad customer service, but rather individuals thinking making said post here is an appropriate route to take. I understand under certain circumstances perhaps this is necessary but primarily I think its bad for the forum and the individuals involved for several reasons. For the individual it first and foremost draws their business into the public spot light, which to me is already enough. It can also make a person become villainized in the eyes of many and its essentially asking the forum members to step up and become a customer service representative and help said individual navigate his way through the process. Which more often than not would of resolved its self had it been given more time. Lastly these kinds of threads are a light bulb shining in tonight to the Emerson bashing moths that love to troll this forum, which brings me to my second issue....
Blatant trolling. No other sub-forum, I say again no other sub-forum has the level of blatant trolling the Emerson sub-forum does. Try making a silly unfounded post like you see here about another manufactures knives on their sub-forum and see what happens. On this forum trolls frequently make post that are nothing short of exaggerated, or unfounded lies entirely and hardly anyone calls them out on it. In some cases this has allowed misinformation to be passed off as truth to people, something I find horrid where ever I see it. I understand that one of the things this forum is supposed to provide is an area for ideas and opinions to be expressed, and believe me I'm for that. At the end of the day though when you read a post that says something along the lines of "I cut a marshmallow with my Emerson knife and the blade broke" or "I was carrying my knife in my back pocket when I farted and the handle melted" you get sick of it. My examples here were clearly meet to be humorous, but my point is that such post need to be acknowledged as trolling. If someone says they broke their blade on a marshmallow lets see some proof, because I'm tired of reading that garbage and it takes away from the fun of the sub-forum.
So how can we solve this? I'd like to hear your ideas and opinions. Maybe I'm the only one who feels like this about these issues, let's hear it.
Last thing, I tried to word this in away to not offend anyone, if your offended by this give me a chance before passing judgement. Unless of course your a troll than I don't care.
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