The thank you KSF giveaway

K

kta2402

Joined
Feb 25, 2009
Messages
454
I ordered an RC-4 on june 30th and didn't have any news of it since then, so sent a mail to KSF and here are the emails :

Order Status: Order #7328

Hi, I ordered an RC-4 and some paracord on the order #7328. Its been 20 days now and have no information with the USPS tracking number. I'm kind of worried, anyway of finding out where its at ?

Thank you

Sincerely,

KTA
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It was mailed on 7/1

Unfortunately, the post office does not scan first class packages until it goes through customs. It is certainly not unheard of for a package to Canada to take 4 or 5 weeks. Let’s give it more time. If it is not there by 8/1 let’s talk and see what can be done.

Thanks-
Wendy Bohn
www.KnivesShipFree.com
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August 4th
Order Status: Order #7328

I checked with the Post Office again today, no package and no way to see were its gone, Wendy told me to send a message by the 1st of august to see what can be done.

Sincerely,

KTA
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Okay—I can ship again. I am about out of the RC 4 in black. Are you interested in Desert Tan or Olive Drab with the blaze orange handle?
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So to give a thumbs up to Derrick and Wendy for the great customer service, I'm doing a giveaway which will go out when I receive my RC-4 from KSF, should be within a week, so hurry up.

I'll be giving away to the RAT Pack the following :

A 50$ gift certificate for knivesshipfree.com. Just 5 bucks short an Izula :)
(Waiting for Derricks' approval)

Enter the give away by saying thanks to Derrick and Wendy for the great service and adding your RP number.

KTA RAT Pack #75
 
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Great service that KSF provides. Great prices too! Cool of you to do a give away in their honor.

Thanks to Wendy and Derrick for the services they provide at KSF.

Rat Pack # 242
 
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thanks to Derrick and Wendy
rat pack 31
Just sent the email thanking them for their great service to KTA, which has now led to a great opportunity for us of the RAT forum.
THANK YOU KTA FOR YOUR GENEROSITY
 
Well it wont be the first time that I said what a great guy Derrick is, so I don't see why I can't do it again, I actually have one of the Izulas I bought off of you in my lap right now. :thumbup:

RP#92

(A little side not, if you haven't sign up for his newsletter you may want to, great tips in it :thumbup:)
 
Derrick gives Wendy all the credit for the fast shipping. I give them both credit and my thanks for the dealings I have had with KSF.

RAT # 187
 
Another :thumbup: for Derrick and Wendy. I placed my first order with KSF the other morning (two Izulas and some paracord) but never received an order confirmation. Sent them an email late that afternoon asking to please confirm that they did indeed get the order and let me know when it might be shipping out. Got a return email at 10:35pm that night from Wendy letting me know my order shipped that day (same day I placed it!) along with the USPS tracking number. I am looking forward to receiving my package from them in the next day or so.:cool:

Awesome service that definitely earned my repeat business!

Thanks Derrick and Wendy!
 
Thanks to Derrick and wendy
They really have some of the best customer service i've ever encountered
Keep it Going

RP 180
 
For Information, Wendy sent me the new tracking number, so RC-4 on its way, The better the job USPS and Canada Post does, the less time you have, time is counting.
 
Congrats on your Purchase.... I never worry when Buying from KSF , Rock Solid Group there.....(I'll pass on contest) Good luck to those who enter !
 
Derrick and Wendy are both awesome. I never worry about any item ordered from KSF, because I know the quality of customer service that KSF provides.

Thanks Derrick and Wendy.

Jetblack. RP# 170
 
Been in the same situation and received the same perfect customer service! Thanks Derrick and Wendy, you guys rock!
 
There is value in good service. Thanks Derrick and Wendy - you guys really seem to raise the bar.

Rat Pack #94
 
If I order on Monday, I get it by Thursday...no exceptions. Great service Derrick and Wendy.


RAT PACK #63
 
I'm not a rat packer, so don't include me in the draw, but have to say I have had similar experiences with Derrick and Wendy at KSF. Their committment to customer service is outstanding.

Two thumbs way up.

Kevin
 
I would like to add my thanks to Derrick and Wendy. I have ordered from them in the past and it was a great experience!

RP #117
 
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