Thumbs up for Benchmade warranty

[Luis G.]

Once again Benchmade goes well above and beyond with customer service.
If you guys may remember my Minigrip M4 exhibited a burnt tip.
I talked to benchmade and explained the situation. Also asked if it needed a blade replacement, was it possible. They said it could be difficult but they'd work it out.

Here's the thread with the burnt tip. post #28
http://www.bladeforums.com/forums/showthread.php/1069639-M4-Mini-Grip-Quality-question/page2

Here's my knife back from Benchmade:
Centered, no blade play, and the blade was replaced despite being a limited edition. Other manufacturers would of just send me back a paperweight or probably regrinded the blade since they don't stock limited edition parts.

Unfortunately they did misspell the lasermarking I asked for, which I am disappointed for...

Thanks.

 

[canyon56]

I am glad they treated you well.

And it looks like someone was following the...“i” before “e” except after “c” and when it has the “a” sound, as in “neighbor” and “weigh.”

 

[Cypress]

Benchmade warranty is pretty amazing. I asked them to replace the blade on my 140 a little while back. The 140 is a fixed blade, so that meant replacing everything but the two slabs of G10 on either side of the blade. $30 later, brand new knife.

Also, the redheaded girl who did the laser engraving on a gift knife is HELLUVA beautiful. Can't remember her name, but she's worth the trip to the factory.