Thumbs up to Kershaw warranty!

[s.c.]

Just wanted to let everyone know how impressed I am with Kershaw. Sent in a mini-cyclone with a broken torsion bar and premature scuffing on the blade from rubbing against the liner. Within one week of them recieving the knife, I come home today to a brand NIB replacement.

I'm tempted to sell it, as it is NIB, and because I now have two ZDP versions; but in a strange way, I feel like I owe it to Kershaw to use it.

Anyway, wanted to give a thumbs up to Kershaw.

 

[glockman99]

I agree...Kershaw's Warranty and Customer SERVICE just cannot be beat.:thumbup:.:thumbup:.

 

[Antihero17]

I have had the best customer experiences with Kershaw, better than any other company I can think of.

 

[dmonay]

Within one week of them recieving the knife, I come home today to a brand NIB replacement.


Anyway, wanted to give a thumbs up to Kershaw.[/QUOTE]

Thats my story also only it was a broken blade tip (my fault) on a blackout.
:thumbup::thumbup: to Kershaw's customer service people!!

 

[blendingnoise]

I agree...Kershaw's Warranty and Customer SERVICE just cannot be beat.:thumbup:.:thumbup:.

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