- Joined
- Apr 5, 2016
- Messages
- 1
The tip on my trailmaster just snapped right off, i wasnt prying with it just chopping then bamm snapped. Will cold steel warranty cover that?
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Trailmaster
- Thread starter Steel Fury
- Start date
Mike Sastre
Custom Crafted Concealex Sheaths
- Joined
- Mar 23, 1999
- Messages
- 1,919
Call their Customer Service, do not email. They correctly will want you to send the knife in so they can see what the problem was with the steel. Cold Steel has an excellent warranty for their products. Frankly though, I've never heard of a Trail Master failing like that from only chopping, and I've done some brutish things with them over the years. They will definitely have to evaluate it to see if there was a flaw in the steel and/or if what you had was genuine Cold Steel. They are a very "stand-up" company, so you should be good to go. Remember to CALL, not email. You will get better results.