I recently purchased my 1st decent fixed blade from Trident (TCFM XL) after always having folders on my person for EDC and for work (Mostly Emerson's and Benchmades)...and that TCFM XL I purchased now goes along with me every day at work (LEO, SWAT & K-9).
It is a beast of a knife...I have absolutely no complaints about the service I received before, during (photos of my knife during different stages as it was made) or after the sale.
I also read the thread regarding the owner who was unhappy with his knife...and subsequent problems...and I can only say that I had no such problems.