I met Jim at Blade. He is a very nice, disabled veteran and did not deserve this treatment. His service dog Sarge didn't either. Please watch the video and email United if you have the time.
[video=youtube_share;xr93KI6vaKE]http://youtu.be/xr93KI6vaKE[/video]
[video=youtube_share;xr93KI6vaKE]http://youtu.be/xr93KI6vaKE[/video]