Sorry guys, it was at 5:30 in the morning when I started the thread, and I was just back from the Greyhound office.
The complete story is too long to tell. This is the main idea :
They checked my carry-on bags, and found 8 knives. They said, no knives on the bus for my and the other passengers safety. However, after they searched me, they did NOT search anyone who came after me. Security lady told me to ship the knives using the GPX service, and she told me that if anything is missing, I will be reimbursed the full amount. I stated that my knives are $3,000 worth, and she said no problem.
I went to the GPX office, and the guy gave me the only available box, which can fit a 40 TV. Yes, it was too large and he did not have anything to prevent my knives from hitting each other. I asked for a smaller box, and the only smaller box he had was this beat-up box that was missing one of the 4 lids. Would you trust shipping your knives that are worth $3,000 in this box without any insulation ?
I went to find the security lady again, and she came to the GPX office, and this time, there was another guy working there. I explained the whole situation, including the box thing, and now they had the perfect box for me. Small, and in good condition. The guy who worked there before approached us, and I told them that he was the guy I was dealing with, for proof. That sumbitch just laughed to my face, I dont know why.
Security lady left again, and I put my knives on the box, WITH the new-found peanuts as insulation. After completing the package, the guy explained that I could only insured the knives up to $1,000 (contradicting what the lady told me). I offered to separate the knives into 3 boxes, and insured them for $1,000 each, but the guy said I could not do that. Dont know why. I went to see the lady again, and she said it very casually It doesnt matter, because the package will go on the same bus with me. Nothing will happen to the package. They call it Priority service, and of course I had to pay extra money for this service. Again, Priority service means, the package will go on the NEXT bus (which was the 11:30 bus in my case).
I had no other option, so I decided to follow her instruction insuring the knives for 1/3 of their worth, and let GPX guy do his business.
I missed my 10:30 bus, so I had to take the 11:30 bus. I arrived at 3:30 am in Boston, and guess what, my package was not there. I talked to the lady at the ticketing counter, and she told me that the package might not be able to make it on the 11:30 bus, but it ought to be on the 12:30 bus which would arrive at 4:50 am.
Okay, I waited until 4:50 am until the bus showed up. Guess what again ? The package still was not there ! I talked to the lady again, and she seemed worried about it, and made a phone call to the NY office. She talked to the guy at the NY office, and she told me that the package was on the 3:30 am bus, and would arrive at 7:50 am. It was at 5:45 am when I decided that I could not do anything but went home and came again at 8:00.
I went to the Greyhound office at 9:00 pm (after having only 2 hours sleep), and I had to wait for the package to arrive. Finally I got my package at 9:20 am.
My concerns are :
1. They searched me, but not everyone after me.
2. They promised me Priority service, and I paid Priority service, BUT I did not get the service I paid for.
3. They did not search anybody going on the11:30pm bus.
4. They never searched me in Boston.
5. If they were really concern about our safety, why the hell wouldn't they check every single passenger ?? Expensive ? Sure is, but safest, right ?
What the phuck is this all about ?
