Update on my Axis AFCK - Great service from BM

ThinkOfTheChildren

ThinkOfTheChildren

Joined
Jul 7, 2000
Messages
1,556
For those that missed the original flamefest, you can check it out here:
http://bladeforums.com/forums/showthread.php?s=&threadid=188464

Anyway, I got a package from Benchmade today that contained a brand new Axis AFCK. It's been about two weeks since I sent mine off so I consider this to be great turn around time.

The new Axis AFCK does not have problems like the last one did, despite my technique being exactly the same.

I'm now a happy camper.

Thought y'all should know.
 
Very glad to hear that the problem was resolved to your satisfaction. Good luck with the knife. Now I may also have to get one.:rolleyes:
 
Things like this is one of the reasons that I am a big BM fan. I have a few BM knives (5) and I have always received this type of customer service anytime that I have ever had a problem. Glad to see that your problem was resolved quickly.
 
Originally posted by John Puckett
Things like this is one of the reasons that I am a big BM fan. I have a few BM knives (5) and I have always received this type of customer service anytime that I have ever had a problem. Glad to see that your problem was resolved quickly.
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Yep, things like this, and my prying apart a short split piece of red oak last night! More or less on a lark (and being too lazy to go down the steps to the basement for the 7th time in one night), I stabbed the tip down into a crack in the end of the piece. When I heard the oak fibers give a little, I continued working the knife down until I had about half the blade length into the crack. Then I pried and twisted until the piece split! :eek:

Abusive? Maybe, but I can't see (or feel) that the knife is any the worse for wear. The coating isn't even marred at all. The A-AFCK is one awesome folder! :D
 
Originally posted by medusaoblongata
Any word on what exactly was wrong with the other one?
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The note from warranty read as follows:

We have replaced your knife. I did test it and it doesn't fail. Steve is following up with the knife you returned. We have never had one fail before.
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So it looks as if their investigation is ongoing.
 
So what happened to that other thread? I got a notification of update (I had "subscribed" to it), but by the time I got a chance to click on it and look at the thread, the link was defunct. Any ideas???
 
rockspyder,

someone posted to the old thread only to ask what ended up happening. I then told them about this thread. I have no idea what happened to the old thread since then. Deleted maybe?
 
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