Victorinox Repairs in US?

[Josh Feltman]

Does anybody know who to contact for Victorinox SAK repairs in the US? One of the scales on my Swisschamp came off, and I need to get a replacement. Does the knife need to be sent in for repairs, or can they just send me a replacement scale?
--Josh

 

[Don Luis]

I don´t know in the US, but here in México some places sell spare scales at about $3 US a pair, you just snap them on.

Or, if you still have the old scale, you can put it back on with some epoxy.

 

[Frank]

Victorinox Repair Center:
Service Center
65 Trap Falls Road
Shelton, Connecticut 06484-0897

Customer Service:
USA: 800-442-2706
Canada: 800-665-4095
Monday thru Friday 9:00 a.m. - 5:00 p.m. EST

 

[Josh Feltman]

Thanks!
--Josh