So, I just gotta vent guys- bear with me!
Sent my Vic onyx Manager in for a scale replacement about 2 months ago and finally got it back today. No big deal, they told me up front it takes a while for turn around. Knife looks great- new tweezers and pen insert. Nice new scales. Nice and clean and oiled...
But good grief, they completely BUTCHERED what little blade this knife has! I always keep my edges it tip-top shape and nice and sharp. In fact, since this knife has such little use, there was virtually zero edge wear. It was sharp as a scaple and had a perfect tip. When I got it back, the blade looks like it has 20 years of use and wear. In fact, I worry about the temper since its been ground down so much!! Further, the damn thing isn't even sharp :thumbdn: Now, I appreciate the effort, really I do... But why fix what ain't broke? I'm sorry I gotta say I would at least note the general condition of an edge before a destroyed it on a grinder, and double so with a tiny little knife like this!
Has anybody has this type of issue with Vic before? Always had a very high opinion of their product, and customer support has been great in the past (as long as you don't mind the hold times), but this is really a game changer for me. Will DEFINATELY think twice before sending anything else in for warranty which I have worked to establish a fine edge on. Sure, its a minor thing, sorta. But it does take time and effort and this knife will NEVER be the same. Even if I get the bevel back nice and clean it will still have all that additional wear for no reason :thumbdn:
Sent my Vic onyx Manager in for a scale replacement about 2 months ago and finally got it back today. No big deal, they told me up front it takes a while for turn around. Knife looks great- new tweezers and pen insert. Nice new scales. Nice and clean and oiled...
But good grief, they completely BUTCHERED what little blade this knife has! I always keep my edges it tip-top shape and nice and sharp. In fact, since this knife has such little use, there was virtually zero edge wear. It was sharp as a scaple and had a perfect tip. When I got it back, the blade looks like it has 20 years of use and wear. In fact, I worry about the temper since its been ground down so much!! Further, the damn thing isn't even sharp :thumbdn: Now, I appreciate the effort, really I do... But why fix what ain't broke? I'm sorry I gotta say I would at least note the general condition of an edge before a destroyed it on a grinder, and double so with a tiny little knife like this!
Has anybody has this type of issue with Vic before? Always had a very high opinion of their product, and customer support has been great in the past (as long as you don't mind the hold times), but this is really a game changer for me. Will DEFINATELY think twice before sending anything else in for warranty which I have worked to establish a fine edge on. Sure, its a minor thing, sorta. But it does take time and effort and this knife will NEVER be the same. Even if I get the bevel back nice and clean it will still have all that additional wear for no reason :thumbdn:
