Warrant service

[foxdoublegunner]

I just received my Emerson Mach 1 back from EKI where I had sent it for warranty replacement of a worn liner lock. It was returned in excellent condition with all new screws, liner lock and pivot. It locks up solidly and looks as good as new except for th wear marks on the blade. EKI stands by their product.

 

[IGotStabbed]

Great to hear, EKI has some awesome customer service!

 

[rabidsurefire]

It is good to hear positive statements about a companies customer service, especially when they sell high end knives.