warranty and customer service

[ceya one]

Hello Sal,
I have a small problem , I bought a mini police that i carry in my pocket for small chores . it is about 3-4 months old now but a month ago the lock back gave out. Now when I open it the blade doesn't lock in place.
I want to know who I need to talk to to get this serviced. It has been 10yrs since I sent something back to you for service..

Semper Fi,
Ceya..

 

[KBR]

You can call Mike, at Warranty and Repair(800-525-7770), and explain your problem with your Mini-Police. I'm sure that he'll take care of you.

I would suggest that you look into other smaller Spydies for everyday chores, IMHO, the Mini-Police(although a working lockback) isn't cut out for everyday utility.

A few smaller Spydies that I would recommend:

JBK Jester
LBK Ladybug
C57 Toad
C29BK Cricket
C62 Navigator
C64 Meerkat
C28BK Dragonfly

Good Luck

 

[calyth]

Trust me (and many in here), Mike at Spyderco would take care of you.

 

[ceya one]

Thanks ,
It is not used for EDc like cutting paper , rope, envelopes. I just carry just in case I don't have anything to carry. it just stays in the wallet. hey times now dictates how we carry but my little friend is always there for me.

I trust Spyderco and Sal for almost 15yrs since my 1st Spyderco purchase . I know he won't let me down and neither will Mike..

Semper Fi,
Ceya..CKD