Warranty Question

[BeckerNecker89]

Being the season of bonfires, I was batoning some pieces of firewood with my BK9 in preparation for a small gathering and noticed afterwards that the blade had some big chips taken out of it; not sure if I hit a nasty knot or what but was quite surprised since this is my favorite knife and I use it quite a bit. I'm just curious if this is covered under the knife's warranty or not, I was using a piece of wood to baton as you're supposed to.

 

[Charlie_K]

KA-BAR will likely tell you no. Ethan Becker will tell likely tell you yes. And we forum members will tell you to present pictures of the damage for consideration.

 

[BeckerNecker89]

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Here's the picture, like I said I have no idea what I hit in the wood that would have done this and actually didn't even notice it until I got inside and took the knife out of the sheath.

 

[OFFICIAL_KA-BAR]

I think you have a strong case for replacement, but that is not my department. We have a group here that takes a look at each returned knife and determines cause of break and if the knife qualifies for replacement under our warranty (note: many that send their knives in have not read the warranty that comes packaged with the knife). It is always best to make contact, as you have here, before sending a knife. Please send the knife to us at the address below:

KA-BAR Knives
ATTN: Returns
200 Homer Street
Olean, NY 14760

Thanks, we will do our best to get you squared away.

-OKB

 

[bored2deth]

What kind of wood, if I may ask. Looks to me like you hit a knot, neither kabar or becker steel has ever failed me..except with hemlock or a knot.