What If You Are Disappointed?

V

V44

Joined
Feb 10, 2000
Messages
91
You bid on a used, mint, or NIB knife on the basis of the on-line description from someone you don't know, never met. A first time deal. It arrives, you open it and are legitimately disappointed because it doesn't live up to the description (not because you are having second thoughts about the $$$ you spent). Even though it wasn't stated in the description that they would take it back after a three day examination, etc, etc., an honorable person will always take it back. Agree or not?

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Dogs bark, but the caravan moves on.
 
I agree. If the item doesn't correspond with its description or any warranty or representation made, there is not only an ethical or moral obligation on the part of the seller - there's also a legal one.
 
IMHO always ask for a three day inspection period.
You can write him up in the good, bad and ugly.
smile.gif



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RICK - Left Handers Unite
 
My feeling is there should always be an unconditional satisfaction guarentee between the buyer/seller(traders) or whatever the transaction entails. If either party is not satisfied for any reason the transaction should be null and void with no hard feelings. I always give it in my transactions and expect it in return and have found that 99.99% of the time it is no problem. In the .01% of the cases where it is not agreed to by the other party I have adopted the motto; If they won't agree to it, don't do it.
Rs
Don
 
In my econ. class we learned who should accept liability...the person who agreed to accept it ahead of time. After the fact it is often hard to decide.

However, in the case that someone misrepresents what they are selling, I think the buyer has the right to get his/her money back, or traded knives returned. I always have offered an inspection period on the few knives I've sold. I think around here it's common courtesy, but, just to be safe, it should be agreed upon.

~Mitch
 
As long as I don't misrepresent my wares, then I am not obligated to offer a refund.

If I tell you it's a NIB Battle Mistress and you get it and say, "Gee, what a piece of crap, I hate kydex sheaths and I can't believe Busse didn't use Lemonwood for the handle material, I want my money back." You will get a curt "NO" from me.

If you ask in advance for a try out period, then of course something can be arranged. I've never handled a REAL HI or GH Kukri knife and recently asked for a try out period of 3 days to see if the knife was for me.
 
4th, that's just the point of contention, what is misrepresentation to one person may not be to the other. I don't mean to the degree you mentioned, I mean subtle things, like faint scratches from having removed the blade from the kydex sheath, which seems to be a common problem. New in the box? Does that always mean unopened? As the seller, let's say to inspected the knife, tried sheathing it, wiped it off, put it back, does that count for NIB? As a precaution, I think sellers and buyers have to make it clear up front whether they expect an inspection period and whether or not a return can be made unconditionally. If the knife is in perfect NIB condition, it won't be if the buyer handles it and finds he doesn't like the way it feels. What then? I think if it is NIB and you take it out of the box, then it's yours. If it is used and you want to see how it looks and feels, you better be straight about it up front. Without such communication, deals can go sour and so can on-line relationships. There is only one slot for being right (The Good) and twice that many for being wrong (The Bad, and The Ugly).

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Dogs bark, but the caravan moves on.
 
I've bought firearms and military items from many people for a good portion of my life and there was ALAWAYS an inspection period that ran usually 3 to 10 days. But NOW you're dealing with net people not established dealers and collectors. I'd make sure the terms and conditions were spelled out before the transaction and even then there is still a risk.
 
V44, I agree if you are returning it because YOU feel it was not as described or something that YOU think should have been stated was not. I realize its subjective and what is mint to one may not be to another. Still, you should contact the seller with a day or two to work it out.

Now if you just change your mind then that is another case.

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Roger Blake
 
I'm not familiar with the laws of every country in the world, but US law requires a 3 day inspection period, and in practice nearly everybody allows at least 10 days. If it weren't for that no one would buy anything through the mail ... who knows what you would get for your money....

It disturbs me to see members saying things like "You would get a curt no from me." You can't get away with that. If you try that kind of stuff here you might not get hauled into court, the buyer might not want to bother, but don't expect to ever sell anything on these forums again if that's the way you want to do business.


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-Cougar Allen :{)
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This post is not merely the author's opinions; it is the trrrrrruth. This post is intended to cause dissension and unrest and upset people, and ultimately drive them mad. Please do not misinterpret my intentions in posting this.
 
A few examples:
One, unlike the4th I recently refunded an NIB Battle Mistress because the buyer didn't like the kydex sheath. I refunded one knife because I accidentally sent it to his house and mama wouldn't let him keep it (they have bigger issues i think)

Next, I bought a custom that I felt had been misrepresented as to condition. The buyer (a senior member and frequent seller here) would not entertain any sort of refund although i contacted hi, the day it arrived. Would I write him up in the good, bad and ugly? No, even though another buyer of his knives wrote me and complained about a worse misrepresentation. Why? well I contacted the maker and for about 10% of the cost of the knife it can be restored to better than new condition and with that caveat I have resold it. But I offered a "if you don't like it I will refund your money less shipping" guarantee.

Am I doing a disservice to my fellow forumites by not sharing a caution on the seller? Probably. But nobody warned me and maybe I just neede to learn the "ask for a guarantee" lesson the hard way.

I have had mixed feelings on a couple of trades. One "NIB" knife I got had to have a 50$ reanodizing job by the maker but I am not griping about that guy. I guess I am not going to moan about anything i can repair for less than 100$....maybe I should

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Dances with lemmings
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Here's my opinion...if you read "mint condition" or whatever, then ask the seller SPECIFICALLY what he means by that. If it means that he bought the knife and never took it out of the box, then that's one thing. If it means he carried it for a month and used it just a bit, then it ain't mint anymore. I think one should always ask what is meant by the condition so that they have a better description...mint, near mint, lightly used, etc are all VERY subjective.
I have always had great success with knives here. I traded a Kydex sheath and cash (originally $50) for a used Benchmade MonoLock. The seller said it was in really good condition, and when i got it it was a little more used than I had hoped. I asked if there was any way we could work on the cash part of the deal and he dropped it $20 just like that! Made me more than happy! If a person wants to return a knife because they don't like it, I would say tough luck. It's their responsibility to know what they are buying. If there are legitimate concerns about misrepresenting the condition of the knife, etc, then the seller should, ethically, take it back. If it sold once it can sell again...

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My Custom Kydex Sheath page:
http://www.geocities.com/CollegePark/Lab/1298/frames.html
Palmer College of Chiropractic
On Two Wheels
agocs_s@dd.palmer.edu
Madpoet (Mel Sorg, Jr.) Tribute page:
http://www.geocities.com/CollegePark/Lab/1298/madpoet/main.html

 
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