What is "major damage"?

Joined
Sep 22, 2000
Messages
1,221
The busse warranty covers MAJOR damage. So, what exactly is major damage?
Does the knife have to actually break? Chipped blades? Bent blades?
Damaged handles?

Has anyone here actually needed warranty work, besides Cliff? :)
 
Mikemck,
The warranty will cover most anything, except modifications not done by the Busse Shop (ie, new handles, or significant mods to the blade). Also, you wouldn't be covered if you intentionally tried to damage the knife(cutting torch to the blade). The warranty is by far the strongest in the knife business, as are the knives.

In case you haven't seen this:
The warranty explained by Jerry Busse:
"Busse Combat is proud to have the toughest warranty in the industry. Busse Combat Grade, Combat Basics, and Combat Customs are guaranteed for life against any and all MAJOR damage.
Common sense dictates that we do not cover “intentional” damage. For example: If you cut a Busse Combat Knife in half with an acetylene torch (on purpose) and then return it for replacement, we are not going to be very excited about giving you another one.
We have been asked recently how modifications of our knives might affect our warranty. Modifications can change the very nature and authorship of a knife. Simply put, we cannot warrant workmanship that we do not perform.
Specifically, if you have modifications done to your knife, outside of our shop, and the modifications adversely affect the integrity and/or performance of your knife, causing it to fail, then it should be noted that “OUR” warranty will not cover “YOUR” modifications. We will, however, continue to cover the parts of your knife that are left unaffected by your modification. For example: If you have mastodon ivory grips put on your Steel Heart II by someone outside of our shop, then our warranty will continue to cover everything except the ivory grips. So be careful. BEFORE you have any modifications done to your knife, make sure that the person doing the modification will guarantee their workmanship.
Busse Combat encourages extreme usage of our blades as they are without question “The Toughest Knives in the World”. We have no rivals. You can use a Busse Combat knife as hard as you like and our warranty has you covered."
 
Good Question.

We define MAJOR damage as anything that might adversely affect the main functions of your knife. . . albeit cutting, chopping, prying, abusing,. . etc. . .

We cover everything other than cosmetics. . . scratched coating, rust, etc. . . Knives will go dull. . . even Busses. . . just not as often. We resharpen for the cost of return shipping.

Note that the Busse Warranty covers prying and abuse. . . yes, even Cliff is covered. . . You will not find another company, that I'm aware of, that has been in business for more than 10 years that offers this level of coverage. Most NEW companies offer big, bad unlimited lifetime guarantees. Big deal! Those guarantees will change as soon as someone pounds the sand out of one of their blades. Cliff Stamp has been personally responsible for many maker's and manufacturer's warranties biting the dust. His abusive use of a knife has made many manufacturers and makers step up to the plate and prove that "talk is cheap". Lifetime Warranty? Read their fine print. . . . You'd better be cutting string when your knife breaks or you will have most likely voided their warranty and "abuse" always "VOIDS" these other warranties. Our warranty doesn't go into effect until you start to abuse your knife. :)

We are entering our 20th year in knifemaking. If it's a Busse. . . it's guaranteed. Period. We don't offer excuses, we offer protection against any problems that you might have.

I have a tendency to get a little fired up on this subject.

Hope this helps,

Jerry Busse
 
Oh yes, this is great news indeed, and makes the whole warranty much more clear to me. Needless to say, I now feel much better about the abuse I have been putting to me Basic #5.

Thanks Eric and Jerry for this information.
 
Sounds good to me. I understand that if I grind a deep choil that removes half the width of the knife, I have no gripe if I then try a prybar stunt and it bends.

In reality, after having seen the "vehicle extrication" video, I know that I really CAN use my straight handled Steelheart II for a prybar if I need to. Sort of makes ya feel all warm & fuzzy, doesn't it? :D
 
Back
Top