When a mistake is Good

Y

YDNAR88030

Joined
Feb 23, 2005
Messages
172
About 2 months ago I decided I needed a tomahawk in my collection. I ordered a Sog Fusion 39.95. They sent me a Sog Daggert instead. :D

Same internet company, ordered 1 Gerber Mini-Covert 31.95. Guess they're packed 3 to a box at the warehouse, yep they sent me 3 of them. :D

Have a son and brother-in-law that were happy with the second mistake.

Has this ever happened to any of you other guys?
 
They won't stay in business long repeating those mistakes. At least you came out ahead on those orders, could have just as easily been the other way around.
 
That ok, they will pass the mistake off too the next customer in the form of higher prices etc...or go out of business.
 
I ordered a victorinox camper and received a a victorinox huntsman, not a real big mistake but it's bigger :).
 
My buddy and I went to a gun show, and he bought 2 Mec-gar 18rnd mags for his Sig 226. About $39 a piece, he asked if they'd take any money off if he bought 2, and the lady said she'd take off a buck. So he said he'd take them, and she put BOTH of them in a bag and said "That'll be 38 dollars please". my buddy paid and we left. We didn't figure out till later the mistake she made.
 
I usually email the company and let them know about their error. If they want me to send it back they send me a prepaid UPS or FedEx label for return shipping if one was not already enclosed in the original package.
 
Bimmer1 said:
I usually email the company and let them know about their error. If they want me to send it back they send me a prepaid UPS or FedEx label for return shipping if one was not already enclosed in the original package.
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Excellent advice. Unless you are fine with the issue DO NOT let is slide and do not pay for returning the item - use Bimmer's advice as a start and see this thing through to completion.

If you continue to have difficulty and later feel that you have exhausted all avenues to get the switch corrected then post your issue in the Good, Bad and Ugly Forum so others here will not suffer the same fate.
 
I would call or email and inform them. It may be an employee error, and they may want to know about it. It may also be a vendor drop ship issue. Best to inform them.
 
Smash05 said:
I would call or email and inform them. It may be an employee error, and they may want to know about it. It may also be a vendor drop ship issue. Best to inform them.
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+1

I don't think I'm capable of taking advantage of an error like that.
 
I had an error in my favor once from Boker. I had a knife that needed servicing, and sent it in to Boker USA. They sent me a NIB replacement. Shortly after, I traded the knife away for something else. A bit longer later, and they send me BACK my first knife, after it had been repaired in Germany! I informed them of the mistake, and they said "Our bad." and told me to keep my knife, as it was a used knife, and they couldn't do anything with it. FYI, it was a Boker Skywalker. Pretty knife, just not for me. The liner was too flimsy.

Haven't had that kind of luck since then, though...

DD
 
I ordered a duty belt once with the standard buckle and the store sent me one with the updated "security buckle." I gave them a call and told them I appreciated it and liked the buckle a lot but that wasn't what I ordered, their response? "Yeah, we did that on purpose. We figured you needed it." :thumbup:
 
I ordered a pizza once, when the guy delivered the pizza there was a bag on top:confused:, he told me my total which was correct:thumbup:, I tipped him:thumbup: and when I got in the house and opened the bag, it was a dozen garlic knots, free..:D

Fifteen minutes later there was a knock at the door:confused:, it was the pizza kid:cool:, he delivered the wrong order:( and wanted the Garlic Knots:mad:, "What Garlic Knots", I say;) as I slip him another $5, so I almost got free garlic knots with a pizza, is that close enough?:D
 
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