Where is my gold membership?

M

MTP1

Joined
Aug 26, 2006
Messages
19
About three days ago I tried to upgrade to a gold membership by clicking the Upgrade your forums experience. I got a window that said that I indicated the
wrong currency. That made no sense at all. I looked around and found a window that would accept payment for a gold membership. I filled all of the information in and paid with my credit card.
I am still listed as a registered member and have not received any email stating that I purchased the gold membership. Therefore, I need to find out what happened. Did the purchase go through or do I need to resubmit it or what. Please advise.

Thank you,
MTP1
 
Did you get an order or invoice#? If so, it went through and, I think, you'll need to post it here or in email to Spark. If you did not receive one, it did not go through.
 
Thank you for your reply. I went ahead and resubmitted it. Hopefully if my credit card is charged twice it will count for an additional year.

Thanks,
Mike
 
What date did the first attempt take place on?

EDIT: Looks like you did an automated subscription and an "old system" manual style one, resulting in you getting 2 subscriptions. Your membership is set to expire in 2009 as a result :)
 
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