Where to get Spyderco hardware?

MDQBox

MDQBox

BANNED
Joined
Sep 11, 2012
Messages
1,159
Anyone know where I can order Spyderco hardware for my Nilakka. I lost 2 of the 6 screws that hold the scales on the knife.

Please don't tell me to contact Spyderco or the Spyderco outlet. I've spoken to them twice as well as e-mailed them. They told me I have to send the whole knife in just for two little screws. I also emailed the outlet and they replied that since the knife is so new that they "might" be able to find some "second-hand screws around and mail them to me." That was five weeks ago.

This really makes me appreciate Kershaw's customer service and policies so much more.
 
Last edited:
I asked because I wanted to get some black hardware for a Para 2...no luck. They would not sell me any. Black clip, sure for $7 ish, but not the rest of the hardware.
 
karbon said:
I asked because I wanted to get some black hardware for a Para 2...no luck. They would not sell me any. Black clip, sure for $7 ish, but not the rest of the hardware.
Click to expand...

That sucks that they make such great knives but don't have the customer service or parts policy to go along with it. :grumpy:
 
They dont want you to take the knife apart. If you want to get different hardware you will have to contact pimpers etc.

Also, putting Spyderco and Kershaw in the same boat is somewhat odd if you look at the two companies and how they operate.

All good, just different. If you prefer Kershaw, then stick to them.
 
Last edited:
I don't see what the problem is they have said they will fix it for you. How does spyderco not sending you 2 screws that YOU lost make them lack in customer service.
 
momouppa said:
I don't see what the problem is they have said they will fix it for you. How does spyderco not sending you 2 screws that YOU lost make them lack in customer service.
Click to expand...

Well, I think it's a waste of money and resources for me to send the whole knife in for two screws. This isn't a "repair" job, I just need two screws. Kershaw simply mails them to you. Why can't Spyderco? Not trying to bash Spyderco (that much), I love their knives and own several of their high end models.

Not trying to start sh_t. Maybe I'm just used to Kershaw's level of customer service. Easy and fast.

Which would you rather do: pack up your knife, pay for shipping, tracking and insurance, ship the knife and wait for the return (and possibly a charge for parts/service).

OR

Make a 5 minute phone call and get what you needed/requested in the mail in less than two weeks.

Easy choice.
 
Last edited:
I have become a Sypderco fan. Selling all my other blades (read:most) for them.
The CS seems great there, but the ability to buy parts would be nice. Not a rip, just a wish.

Hell, I'd LOVE LOVE LOVE to buy a S90 blade for one of my Para 2s.
 
I really don't want to turn this post into an argument/debate/bashing party. I just wanted to get TWO LOUSY SCREWS. :rolleyes:
 
Last edited:
karbon said:
i have become a sypderco fan. Selling all my other blades (read:most) for them.
The cs seems great there, but the ability to buy parts would be nice. Not a rip, just a wish.

Hell, i'd love love love to buy a s90 blade for one of my para 2s.
Click to expand...

+1 totally agree.
 
I think this is in place because a lot of knives can operate differently depending on how they are put together, if the screws in my chapparal are too tight it operates very poorly. They probably do not want to risk people doing this and then spreading bad word of mouth over something they caused. I'm not saying that many people, especially here aren't capable of doing it right, but id guess spyderco would rather not risk it.

But I too would love to be able to pick up some screws
 
Locally, I try Orchard Supply (OSH) - they tend to have the best fastener selection for a local hardware store. If nothing else, they have what you'll need to measure the thread diameter, pitch, and length as well as determine the screw type - provided you didn't lose them all. (I think Spyderco CS will tell you screw sizes and types if you explain that you are unable to send in the knife. I don't know about any effects on your warranty, though. ) I'm also fortunate to have a large industrial fastener supply nearby (Olanders.)
Failing that, once you determine what you need, McMaster-Carr and Graingers online carry just about every fastener available. But you'll pay for it in shipping charges.

I don't recall the screw parameters on my PM2, but I took them when I thought it would be cool to replace 'em with Titanium fasteners. I found that cost-prohibitive, so I put the stock ones back in. If you need help getting them, I could disassemble it again. Let me know.

Good luck!
 
tjswarbrick said:
Locally, I try Orchard Supply (OSH) - they tend to have the best fastener selection for a local hardware store. If nothing else, they have what you'll need to measure the thread diameter, pitch, and length as well as determine the screw type - provided you didn't lose them all. (I think Spyderco CS will tell you screw sizes and types if you explain that you are unable to send in the knife. I don't know about any effects on your warranty, though. ) I'm also fortunate to have a large industrial fastener supply nearby (Olanders.)
Failing that, once you determine what you need, McMaster-Carr and Graingers online carry just about every fastener available. But you'll pay for it in shipping charges.

I don't recall the screw parameters on my PM2, but I took them when I thought it would be cool to replace 'em with Titanium fasteners. I found that cost-prohibitive, so I put the stock ones back in. If you need help getting them, I could disassemble it again. Let me know.

Good luck!
Click to expand...

I will definitely check into that. Thank you very much. Finally, some useful information.
 
MDQBox
I'm with you.

you know send two screws out..


bm sends them out no problem.

i am not bashing spy,they are my 1st pick.
 
I lost a screw on my new Benchmade 300SN and called them last night. I explained I had taken the knife apart to clean it and lost the screw. The customer service yep said there must have been a phone problem and couldnt hear clearly,. because if I had taken it apart it would void the warranty. I then went on to explained I hadn't done that. He said the screws weren't setup in the computer system but took my info and explained that the screws would be in the system today and that he would mail them out immediately at no charge.

Not bad!

Leo
 
Luckyleo said:
I lost a screw on my new Benchmade 300SN and called them last night. I explained I had taken the knife apart to clean it and lost the screw. The customer service yep said there must have been a phone problem and couldnt hear clearly,. because if I had taken it apart it would void the warranty. I then went on to explained I hadn't done that. He said the screws weren't setup in the computer system but took my info and explained that the screws would be in the system today and that he would mail them out immediately at no charge.

Not bad!

Leo
Click to expand...

:thumbup:
 
They can only be one of so many screws and my guess is they are using the same screws as other Taiwan made folders of the same year. Some I've had here were using regular ole USA sizes 2-56 for the body and pocket clip for example. Try a Para 2 clip screw in somewhere on your Taiwan folder. If it screws in without bind or catch and feels like it does on the Para 2 its the same thread. Once you ID the threads the screws are all over the place. Aarons screws on the net will turn up black screws and all other manner of screws. If you own a cheap folder it may be just as cost effective to buy another from the same point of origin only for far less money like for example. Lets say you own a Byrd folder and you want a screw for the clip you lost. IF you have pay to ship it back just buy a $7 and pay nominal shipping for a say a Sanrenmu 710 and take screws from it as you need them for your Persistence or some other folder. Want black screws? Buy one on that auction site that has black screws in it that fit your knife.

If one was inclined to do so they could experiment and find out what the size of the screw is or how it is designated for the Persistence and Tenacious as they use the same exact screws as the 710 for thread size. Worse case you may have to trim one shorter to make it fit the Spyderco or Byrd but it will work and its a simple easy effective and timely means to an end.

By the way Spyderco does sell complete replacement parts for the Endura and it may be that the screws on it are the same I really don't know. Perhaps if you ask the right questions next time on the phone with them you can get the info from the horses mouth and record it for us. I'm sure they are a metric size but once we know what that is you can probably buy them by the hundred pack too from Aarons or several other places like micro fasteners, or usaknifemakersupply or one of several other suppliers such as Jantz here in Oklahoma ( my fave) and many more. Hope that helps. If you find out they are 2-56 just buy 1/4" and if you have to shorten one or two its a simple matter by using a small sheet of steel or brass and a small 3/32 or so size hole. Pop the screw through there and hold it steady with a gloved hand and grind the thing down or cut it off usin' a dremmel and small disc. You can use the other screw you do have to act as a guide by popping it through a second hole to mark the one you want to cut. Zips right off right quick with one of those keystone thin cut discs or similar. Flatten on sand paper and take off what little burr or nipple is left on the end and you are good to go.
 
STR said:
They can only be one of so many screws and my guess is they are using the same screws as other Taiwan made folders of the same year. Some I've had here were using regular ole USA sizes 2-56 for the body and pocket clip for example. Try a Para 2 clip screw in somewhere on your Taiwan folder. If it screws in without bind or catch and feels like it does on the Para 2 its the same thread. Once you ID the threads the screws are all over the place. Aarons screws on the net will turn up black screws and all other manner of screws. If you own a cheap folder it may be just as cost effective to buy another from the same point of origin only for far less money like for example. Lets say you own a Byrd folder and you want a screw for the clip you lost. IF you have pay to ship it back just buy a $7 and pay nominal shipping for a say a Sanrenmu 710 and take screws from it as you need them for your Persistence or some other folder. Want black screws? Buy one on that auction site that has black screws in it that fit your knife.

If one was inclined to do so they could experiment and find out what the size of the screw is or how it is designated for the Persistence and Tenacious as they use the same exact screws as the 710 for thread size. Worse case you may have to trim one shorter to make it fit the Spyderco or Byrd but it will work and its a simple easy effective and timely means to an end.

By the way Spyderco does sell complete replacement parts for the Endura and it may be that the screws on it are the same I really don't know. Perhaps if you ask the right questions next time on the phone with them you can get the info from the horses mouth and record it for us. I'm sure they are a metric size but once we know what that is you can probably buy them by the hundred pack too from Aarons or several other places like micro fasteners, or usaknifemakersupply or one of several other suppliers such as Jantz here in Oklahoma ( my fave) and many more. Hope that helps. If you find out they are 2-56 just buy 1/4" and if you have to shorten one or two its a simple matter by using a small sheet of steel or brass and a small 3/32 or so size hole. Pop the screw through there and hold it steady with a gloved hand and grind the thing down or cut it off usin' a dremmel and small disc. You can use the other screw you do have to act as a guide by popping it through a second hole to mark the one you want to cut. Zips right off right quick with one of those keystone thin cut discs or similar. Flatten on sand paper and take off what little burr or nipple is left on the end and you are good to go.
Click to expand...

Thanks for the info.
 
Last edited:
You must log in or register to reply here.
Back
Top