where to send my odyssey?

S

stubellos

Joined
Oct 11, 2000
Messages
55
hey joe thanks for the response to my last post a couple of quick questions though.
what is the address to send my odyssey to and do you all need the purchase receipt?
i geuss i just enclose the return address on a sperate paper? do you need a description of the problem along with it?
thanks again for the help
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happy holidays
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dont worry joe i got the address from an older post and the knife is on the way to you. if you need any of the other things i asked about in this post just let me know i will send them along asap
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thanks again for all your help
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Stu,
I don't know how i missed your post, sorry! All i need is the knife by the way. Did you send it to my attention?

Take care,


------------------
Joe Houser
Director of Consumer relations
Buck Collectors club Administrator and member #123
 
sure did joe i sent it fed ex you should be receiving it sometime today 11/30
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thanks again for all your help i really appreciate you checking out the knife for me
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have a great one.


stu
 
Stu,
I have the knife and have inspected it for the problem you noted. if you don't mind, i would like to have it refurbished and replace the teflon washers with bronze ones. We may need to replace the liner. The flex in the liner is normal and that gives the knife the slight up and down play you felt. I can only get it to do that if i push down on the top of the blade. In a normal cutting motion, you don't get that as the steel backbone of the knife acts as a positive stop for the blade.
I will see if i can get these changes made and get the knife back in the mail to you this week.
Does this sound like a good plan?


------------------
Joe Houser
Director of Consumer relations
Buck Collectors club Administrator and member #123
 
sounds good to me joe you are the expert so whatever you say goes
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whenever you al;l can get to it is good for me and thanks again for the great customer service you all have given me i really appreciate it
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have a great one and i will talk to you soon
 
Stu,
Ok, i will let you know when i am ready to ship it back to you.

Take care,

------------------
Joe Houser
Director of Consumer relations
Buck Collectors club Administrator and member #123
 
Hey Stu,
I examined the knife. The slight up and down is normal, caused by the flex in the liner. As long as the liner does not lay on the inner side of the handle, it should be fine. I would, however, like to send you a diferent knife. We have made some modifications to the Odyssey since yours was made. Does this sound like a good plan?

Take care,

------------------
Joe Houser
Director of Consumer relations
Buck Collectors club Administrator and member #123
 
damn i keep missing your post's heheh
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sure joe whatever you you think is best i would be very happy with a newer version of the same knife
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so whatever you all at buck knives think is best is fine with me.
as long as you all ok it i trust whatever course of action you all want to take
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not to run it into the ground but i really wanna thank you all at buck for being so cool about this you all really are the greatest. many many thanks joe
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Stu,

I will be putting your knife in the mail tomorrow, 12/13.
I am sure you will like it!

Take care,


------------------
Joe Houser
Director of Consumer relations
Buck Collectors club Administrator and member #123
 
thanks a million joe
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wishing you and all at buck knives the happiest of holiday's and a great new year
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Stu,
Like i said, i will be putting your knife in the mail today, 12/15. Sorry for the slip, seems I opened a can of worms around here with this one. Its a very long story but suffice it to say, you will like your new knife.
Take care,


------------------
Joe Houser
Director of Consumer relations
Buck Collectors club Administrator and member #123
 
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