will the benchmade warranty cover this?

sasquatch1

sasquatch1

Joined
Mar 16, 2011
Messages
459
my first good quality EDC folding knife is retiring my benchmade red class ambush. mainly because it has developed some very serious blade play when closed i can touch both sides of the scales with the blade. and some play in the lock up. i also am not a big fan o serrations. before i put it back in the box and into the safe for its slumber im wondering if i can send it in to benchmade and have them fix the play. the knife has served me well for about a year. if they wont cover it then no big deal i will replace it with my spyderco endura 4 waved. but i'd just like it fixed up if possible. and yes i have tried tightening the screws.

thank you for the help!
 
If it's that bad, it may not be repairable, they would probably trash ita nd send you a Pika2 of some sort.
 
Shawn B. said:
Pray tell what new edc is retiring the ambush?
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sasquatch1 said:
my first good quality EDC folding knife is retiring my benchmade red class ambush. mainly because it has developed some very serious blade play when closed i can touch both sides of the scales with the blade. and some play in the lock up. i also am not a big fan o serrations. before i put it back in the box and into the safe for its slumber im wondering if i can send it in to benchmade and have them fix the play. the knife has served me well for about a year. if they wont cover it then no big deal i will replace it with my spyderco endura 4 waved. but i'd just like it fixed up if possible. and yes i have tried tightening the screws.

thank you for the help!
Click to expand...

I'd guess that one he mentioned would replace it ;)
 
thank for the info, i dont think i'll send it in because i dont want to risk it being trashed. it is now in its box in my safe. i'll keep it there for the sentimental value.
 
EnduringEagle said:
+1 on this. they will fix or repair it. that is what you buy when you purchase a benchmade. You can also tell them NOT to replace it but to try and fix it.
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do you have any personal experience with this? if so, would you mind going into a bit of detail about your experience with benchmades customer service?
 
sasquatch1 said:
do you have any personal experience with this? if so, would you mind going into a bit of detail about your experience with benchmades customer service?
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I know some guys who've dealt with BM's customer-service. It was mostly small things, such as broken omega-springs, etc. They all praised their swift and efficient customer-service. Havent dealt with them myself though.
 
I always made sure to insure it for a bit more than what it's worth, that way if it does wind up getting lost, you can get a new one.
 
The only BM knife you can't send them directly is an auto - unless you are a LEO or military user. While legal to sell to we civilians in Alabama, you break a Federal law crossing a state line in direct shipment to/from BM. I recently had to take my f-i-l's antique Ballisong, which wouldn't close all of the way, to a store on the other side of town - they returned it no charge (Still awaiting it's return from BM.). For more info re BM - or a forum on BM - try the BM site! They have always been fast with the requested screws, etc - all I have used of their warranty service previously.

Stainz
 
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