Yet another thumbs up for CRK's customer service

Joined
Jul 1, 2002
Messages
602
A few weeks back, I noticed some rust spots on the spine of my small Sebenza and a rust pit on the BG-42 blade. I got in contact with Bridget and she said she'll have Chris take a look at it, so I sent it in to CRK pretty much expecting to pay for the replacement, which isn't really a big deal. Well, I just got a call from Bridget this morning and she said that they could replace the blade free of charge.:eek: I think this just made my week.

-Randy
 
Good for you! I must say that I am not surprised. Hopefully you will be getting a S30V upgrade. When you factor in customer service, it's easy to see that the Sebenza is quite a bargain.:D :cool: :eek: ;)
 
wow,
speaking of that, the other day on my small bg42 seb, i notice a few little pits. And heres the thing, i have never noticed them before, and why now? and now this thread, this is all kinda wierd. Well, i was going to send in my large seb. for a tune up but maybe i should sent them both?
 
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