ZT 560 warranty on vertical blade play?

[Rey HRH]

I have this ZT 560 for less than a year, maybe 6 months that I bought new.

On normal deployment, the lock up is about 80% but the blade has up and down play. To remove the play, I have to push in the bar to about 99% lock up but to close the knife, I would then have to use both hands so I can push the lock bar out of the way.

The hardest I've used this knife is for slicing my steaks and doing push cuts on paper after I've sharpened it. I don't think I've opened and closed this more than normal.

Do you think this is just normal wear or can I send this back to Zero Tolerance for warranty?

 

[Scurvy092]

Only way to know is to send it in.

 

[K.O.D.]

Send it in. ZT's CS is top notch.

 

[stonproject]

If its an issue to you, at the very least give them a call. Send it in if they deem that reasonable.

If its a nonissue, id just keep using it A little bladeplay isnt terrible, they arent fixed blades afterall

 

[grownstar]

I think you'd be covered for warranty work. I know a few dudes who sent in their 0550s for this kind of issue and they got completely new locksides.

Give them a call and explain your situation.

 

[1SHOT1KILL]

Don't hold your breathe on getting it back in a timely fashion. They have had my 0561 for the same issue since the 2nd week of December and I've yet to receive confirmation of shipping back to me. When I call (once a week) I'm told that the knife is finished but it's waiting on shipping and that "it should ship at the end of the week/beginning of next". I've heard that three times now...

 

[seedubs1]

Send it in for warranty work. KAI is great to deal with. They'll take care of it.

 

[blades&wrenches]

I think you'd be covered for warranty work. I know a few dudes who sent in their 0550s for this kind of issue and they got completely new locksides.

Give them a call and explain your situation.

This happened to me. Very pleased with KAI cust. service.

 

[bodog]

Whatever negative crap I may feel about KAI, their customer service is not in the equation. Basically I'm saying I have a beef with some of their designs and patent solicitations, but their customer service really is pretty damned decent. If you have a problem like what you're describing, send it in and you'll be taken care of even if you might have to deal with a little bs. Just take the first step and you'll be alright as long as you are not expecting unreasonable actions.

 

[HOKIE_FAN]

The titanium lock rubbing the steel blade will eventually wear because the titanium is not as hard. I would have thought it would have taken longer. I'm glad my 0566 has a steel lock instead of titanium only for that reason. I don't mind the little extra weight.

 

[oXObsidianXo]

I would send it in. Also, when you send it in, include a note in the box stating exactly what the problem is. There was another forum member who had to send a 0562 back twice because they didn't fix the right issue the first time. KAI will also likely give you a new lockface with the steel insert if your current one doesn't already have it.

 

[razorburn]

I'd say send it in,even though I sent in a Kershaw Titanium Framelock knife with 100% lockbar overtravel which has been sent in twice already and is still not 100% fixed.Right now,whenever the knife is gripped tight the lock bar travel to 100% lockup.I took it apart and saw the blade interface was not a flat with a slight incline but a convexed surface and an incline.