I was given a black ZT 801 for Christmas. The knife opens and closes pretty roughly. Sometimes you can even hear it it's so rough. The blade is pretty hard to deploy, and sometimes I hear what sounds like a sharp contact from the detent ball. I initially thought these issues would go away after use but I have opened and closed this knife more times than I can count. I tried adjusting the pivot but am unable to do so because the pivot screw will not release the screw opposite to it (both pivot screws keep rotating). Hope you guys can help me out, I really want to like this knife.