- Joined
- Mar 19, 2017
- Messages
- 59
I am curious as to opinions on the following. I sent two knives to ZT to have their blades replaced, a ZT0652CF in CPM20CV and ZT0462CF in S35VN. They just came back today. The etching on the ZT0652 says CTS 204P.
So, I call ZT up and speak with the warranty and blade replacement person and after some research, he tells me that the blade is indeed CPM20CV that they are only using that material for this knife at this point and that a mistake was made in the etching.
He offered to replace it with the caveat that they were again out of CPM20CV. As it was, I waited at least three months to get my knives back.
Considering that they would not re-etch the blade, that I do not plan to sell the knife, I decided simply to keep it as it is since it is one of my go-to knives and will only get dinged as I use it.
My question is simply whether or not you think ZT was BSing me or were they telling me the truth?
So, I call ZT up and speak with the warranty and blade replacement person and after some research, he tells me that the blade is indeed CPM20CV that they are only using that material for this knife at this point and that a mistake was made in the etching.
He offered to replace it with the caveat that they were again out of CPM20CV. As it was, I waited at least three months to get my knives back.
Considering that they would not re-etch the blade, that I do not plan to sell the knife, I decided simply to keep it as it is since it is one of my go-to knives and will only get dinged as I use it.
My question is simply whether or not you think ZT was BSing me or were they telling me the truth?