I believe in my leather, thread and craftsmanship so strongly that I warranty every one of my products against defects in materials and workmanship for 100 years. If you or one of your lucky descendents should have a problem, send it back and I'll repair or replace it for free (be sure to put this guarantee in your will). This guarantee applies to the original buyer purchased through Saddleback Leather Company.
Saddleback Leather products are made to last a lifetime or two, but they're not bear, bullet or semi truck proof. The warranty covers defects in materials and workmanship and does not cover misuse or abuse or normal wear and tear.
Because of the nature of full grain leather and how difficult it is to work with, (approx. only 2% of bags are made from full grain leather) all of my bags are uniquely different and are made to have markings, with some uneven stitching, tones and shades that vary up to 20% with the colors, and areas not perfectly symmetrical. They're not mass produced by an army of children working for a dollar a day running computer operated machines. They're created by a few folks who have worked leather for the majority of their lives. I designed and built these bags for durability, not for flair. They're definitely not pretty boy bags. As the bags are used, broken in and conditioned properly, the leather will soften and have a worn and used look to them which does include wrinkling, just like any good pair of boots or dress shoes get when you squat down in them. From the uncountable emails received from happy past customers over the years, they adore their bags even more with time.