- Joined
- Apr 21, 2001
- Messages
- 17
It seems the real test of an internet dealer is how they treat you upon returning a product.
The GOOD (based on first orders)
Knife Center - extremely curteous about the return, even credited me with the postage. Howard (owner)has treated me quite well, even offering me a great deal on a slow moving item over the phone. Super fast shipping response too.
Knife Outlet - Fred promptly credited a purchase I returned to him. He has always answered my emails within 48 hours. Great prices on most stuff. K.O. is one of the price setters I judge others by.
The HOPEFULLY (GOOD)
Cutlery Shoppe - Nice folks, slightly high prices. Jeff (owner)seems to care about clients. Prompt delivery. Best return policy of all the stores I know of. I have one product on return there and am anticipating no problems.
Discount Knives of the Internet - Brian has always answered emails within 24 hours, and is more than willing to stand by his 10% lower policy. Prompt shipping. Have one return in with him now and will see how it is handled. The outcome of this transaction may help provide some evidence about this controversial dealer.
Bayou Lafourche - excellent prices. Roger (owner) is very personable and willing to help. Prompt shipping on items. I am awaiting a few items ordered a couple of days ago.
Hope this information helps the rest of you.
The GOOD (based on first orders)
Knife Center - extremely curteous about the return, even credited me with the postage. Howard (owner)has treated me quite well, even offering me a great deal on a slow moving item over the phone. Super fast shipping response too.
Knife Outlet - Fred promptly credited a purchase I returned to him. He has always answered my emails within 48 hours. Great prices on most stuff. K.O. is one of the price setters I judge others by.
The HOPEFULLY (GOOD)
Cutlery Shoppe - Nice folks, slightly high prices. Jeff (owner)seems to care about clients. Prompt delivery. Best return policy of all the stores I know of. I have one product on return there and am anticipating no problems.
Discount Knives of the Internet - Brian has always answered emails within 24 hours, and is more than willing to stand by his 10% lower policy. Prompt shipping. Have one return in with him now and will see how it is handled. The outcome of this transaction may help provide some evidence about this controversial dealer.
Bayou Lafourche - excellent prices. Roger (owner) is very personable and willing to help. Prompt shipping on items. I am awaiting a few items ordered a couple of days ago.
Hope this information helps the rest of you.