trane fan said:
With any CRK you get top drawer materials, excellent fit/finish, perfect ergonomics and an industry leading warranty/customer service standing behind the product.
I won't argue about the build quality of a Sebenza, but I can't see how their warranty is industry-leading. From their guarantee card: "This knife is guaranteed for life. It is designed for a specific purpose. Should this knife fail after purchase by original user, due to faulty workmanship or materials, such defects will be made good free of cost ... This guarantee does not cover natural materials, incorrect applications, neglect or abuse. Any modifications that are made to the knife after it has left our workshop will void this guarantee." They even charge $21.00 to polish/resharpen the blade.
I don't doubt that Sebbies are exceptional knives and that they can stand up to hard use, but I'd be nervous about carrying a knife as my EDC for "relatively heavy use" (original post) that wasn't backed by a better warranty. A Strider or a Rick Hinderer Firetac, for example, may be a better choice, since Mick and Rick guarantee their knives unconditionally. If you dull the blade, they'll sharpen it for free (even Spyderco offers free sharpening). If you chip it, they'll regrind it for free. If you break it by using it for too tough of a task, they'll be impressed enough to buy you a beer, and then replace your knife for no charge. IIRC, the Sebenza warranty counts flicking the knife as abuse.
Again,
I am not criticizing Sebenzas, as they are superb knives and beautifully crafted. If you are going to take reasonably good care of your knive and not use it for prying or heavy cutting (or flicking

), you'll probably love a Sebenza. Just be aware of what their warranty does and does not cover, as it may save some confusion later.
That being said, are there cases where CRK has honoured the warranty for Sebbies that have been damaged due to heavy use? Is their actual customer service better than their written guarantee?
Chris