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A reply from Mr. Koster

Discussion in 'Koster Knives' started by blade73, Feb 21, 2017.

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  1. blade73

    blade73

    6
    Jun 22, 2014
    I received this reply from Mr. Koster a few months back and have sent him emails and I have called. He has neither replied to any emails or returned one of my phone calls. No excuse for such Customer Service.

    I do reply to emails - all the time.
    Those that read my FAQ know that I don't reply to "when's my knife going to be done" crystal-ball time emails because I honestly don't know.

    That said, I've been more transparent about my process and timelines that many other custom knifemakers. I publish my lists publicly and update them regularly.

    Also, I stopped taking order 2 years ago so I could whittle down the waiting list.

    The quality is there, the timeframe is not always cooperative. For a one-man-shop, I feel like I'm doing the best I can.

    Anyone is welcome to call or text me anytime. Phone number is on my website, in my emails, on this forum, etc.

    Cheers!
     
    Last edited by a moderator: Apr 18, 2017
    Vernon Edler likes this.
  2. blade73

    blade73

    6
    Jun 22, 2014
    Just to update this. As of 4/3/17 I have called and left messages with Mr. Koster and have emailed a few more times. Still waiting on a response from Mr. Koster. In all honesty I don't think I will ever get one.
     
  3. austexjg

    austexjg

    965
    Oct 22, 2014
    You likely won't - sad, but true.
     
  4. knife chop

    knife chop

    816
    Feb 11, 2014
    Yeah, this MF deleted my posts here and even called me a liar. For the record, Daniel "bitchass" Koster, I called and emailed you multiple times and no reply. My name is not even in your updated list. I fucking paid 50% of the knife. It's been 3 years you son of a bitch!!!!!!
     
    blade73 and ivan51 like this.
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