AFCK problems

The General

The General

Joined
Jun 6, 2000
Messages
3,625
My AFCK M2 combo edge has hade some problems.
The blade come with a section of BT2 worn away. The knife blade rubs against the liner near the tip. I have put a CRKT pivot spacer into the knife. This helped. I have stripped the blade and bent the liners away from the point of rubbing. The blade wobbles laterally when locked open. Is this normal? Yes I have adjusted the pivot tension somewhat. Was this knife supposed to come with a pivot washer? Overal a nice knife, but disapointing for little things! BTW Benchmade, the Torx screws on the scales are CRAP big time!
I have had to use CRKT screws to replace one that has lost its shape. I did ask for replacements, but no response to my e-mail. I live in the UK and do not want to send this back

A response would be nice! Anyone else had this problem?

W.A.



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Your experience is very similar to mine. When the "shake up" occured, I saw quality control fall. I got a group of M-2 AFCKs that all had ill fitting liner locks and excessive blade wobble. Tightening the pivot to the point were wobble went away put so much bind in the action it essentially became a fixed blade.

Stay Sharp,
Sid
 
Thanks Sid, it sucks and no one wants to listen or help! Well not many!

W.A.

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General, sadly, BM charges a $20 fee plus replacement parts plus return shipping for warranty work if you've disassembled your knife. This will probably end up costing you over $50 to fix with shipping from the UK.

I don't quite understand what you mean by a pivot spacer. Do you mean a washer? The Benchmade AFCK is supposed to come with two washers on the pivot, isn't it? You mean to say that you are missing a washer?

Here is an idea that someone gave me for a problem with my 730. Loosen your pivot slightly. Then open the blade up, and push the blade to the side that it leans to when closed. Apply very firm pressure but do not snap the blade (that would suck even more). After about a minute, tighten the pivot back up and try it out.

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Chang the Asian Janitorial Apparatus

[This message has been edited by Comrade Chang (edited 10-08-2000).]
 
I agree, sadly, with Chang. They will charge you, even though they will most likely do a good job.

I had a problem with my M2 stryker. It was scratching the blade, and wobbled in opened and locked position. I sent it back to BM without TOUCHING it. They returned it to me sometime later, and let me tell you. IT IS PERFECT!!! The only knife I ever bought that matched the new Stryker, was my ATS 34 AFCK!!!

BTW: While the 910 was in limbo, I bought a 905. ATS34, but it was great little knife. I just prayed that the big one ended up just like the little one.

IT WAS BETTER!!!


Steve in NYC

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What we do today in life...echoes in eternity...
Every man dies...not every man lives...
 
Yes, sorry It had NO washers in it period. I figured that some chimp that put it together forgot to put them in. I will try your advice and see about putting another washer in!

BM quality control SUCKS
eek.gif


W.A.

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For the record I did mail BM about this several months ago. I got no response to my questions. I think they are aware of the problem but cant give a stuff. I have posted to the offical BM forum and they show no interest in responding. It is not like me to get angry but enough is enough. All I want is someone to replace the knife or send me the parts to fix it. Hell I would even pay for the parts and postal!
eek.gif

The knife was a wrong un and BM have dropped the ball. It seems I am not alone. Was there not a FAQ that asked why are BM products so expensive and why should you buy one. The answer was they were the best American quality or something like that, superior products!
rolleyes.gif

Oh yes very funny
rolleyes.gif

Heres expecting no response or redress.

W.A.
 
I find it amazing that BM didn't respond. You might try sending them another email, in case the first one didn't make it (yes, that does occasionally happen). They've always been extremely helpful in responding to my questions, and even sent me a pocket clip without me asking (I was jsut curious and asked if they had any for a particular knife, and one appeared in the mail soon after). As I posted on BM's forum, it really sounds like you have a used knife. Perhaps the dealer pulled a fast one on you - I've never heard on BM shipping a knife missing the washers.

--JB

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e_utopia@hotmail.com
 
I appeciate where you are comming from with the comment that this is a used knife, but no it was not in anyway used.

The screws were unmarked. The blade was in perfect order with no sign of wear or use. The clip was perfect, the handle was perfect. The blade had the slight mark near the front where it rubbed and it wobbled. I am 110% sure the dealer was not pulling a fast one. The dealer is in fact a friend of mine who I respect a lot. No it is BM fault I am sure of that. I will try posting to them again right now.

W.A.

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"To strive to seek to find and not to yield"
Tenneson
Ranger motto
 
General - I had the same problem with my AFCK after I was messing around with the G-10 handles. Try loosening the handle screws, torquing or bending the handles in a way that the rub is gone, and tightning them while holding in that fashion. That eliminated the problem on mine.

Hope this helps - John
 
Thanks all, I have now made the scuffing go away. How long this will last I am unsure. The blade still wobbles laterally and I have also noticed how when locked it moves up and down slightly.

It gets worse, there is no e-mail address for BM knives.

W.A.

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"To strive to seek to find and not to yield"
Tenneson
Ranger motto
 
Oh, before you all think me a BM basher, I also own a 710pre prod run in M2 love it! And have ordered a Nim in M2.

Thanks all!

W.A.

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"To strive to seek to find and not to yield"
Tenneson
Ranger motto
 
The blade still wobbles up and down and side to side. It now clears the liner without scuffing it at all. It is a bit similar to me bending it the other way periodicaly.

W.A.

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"To strive to seek to find and not to yield"
Tenneson
Ranger motto
 
repair@benchmade.com If you haven't sent them an email, it would be a little soon to start assuming they won't help. Remember the time difference - your first post about this on BM's forum was on a Friday, a little bit too late for them to do anything. Tomorrow, they should be back in the office, and you will probably get a response quite quickly.

--JB

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e_utopia@hotmail.com
 
Try giving them a call. When I had a problem with my screws coming out they sent me new one's and a few more in case it ever happened again. I don't have the number anymore but if I find it I will post again soon. I believe it was in the original packaging.
 
Hi, I'm Nimrod and I really like my new 940.

Now that I got that out of the way ... IMNSHO, Benchmade uses its customers as not only unsalaried quality control inspectors, but charges us when we find something wrong with their product!!$#@%$! Their rhetoric about "superior, best, high standards ... " is bunk. It's an excuse for their high prices.

My AFCK was loose and had terrible fit, finish and overall QC; then a wonderful tech named Angie got her hands on my knife and it is the way a quality knife should be. Angie, in Customer Service/Repairs was great to deal with and she did a great job with my knife. Given that she fixes up not-so-good new Benchmades, she must be real busy.
 
Wow, no washers! I thought all their folders had washers in the pivot. That is really disturbing that the factory now forgets to add parts.

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Chang the Asian Janitorial Apparatus
 
General,
It's the weekend. I don't think there's anyone at BM to answer your post on their forum. Wait until Monday before popping a vein.
smile.gif


... that's Monday, PST.


[This message has been edited by CK (edited 10-08-2000).]
 
This sounds somewhat similar to the QC problems I have experienced with Emerson Factory Knives. There seems to be something wrong with buying a new knife and having a problem like General has. Yes, I have no doubt that BM would fix the knife and make it perfect. It shouldn't be that way. the knife should be fine when you buy it. Emerson's repair is the same way. Buy a new knife, it doesn't work, send it back and it is fine. Except, too many people are reporting problems with both companies products. I have an older AFCK and I love it. It is one of my all time favorite designs. I have had a couple newer AFCK's and had liner rub problems. I was able to fix them, but no washer?

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Win if can, lose if you must but, always cheat.
 
I must be really lucky or something, I probably had purchased 20 plus BM knives and have never had a problem with one. A couple have been a little tight for my likeing but I can fix those. As far as dealing with the company about two months ago I bought a 975sbt as a user from someone hear on the forums and lost a handle screw, called BM and 5 days later they sent me 5 at no charge. Best service I have had from anyone on any product I have ever bought.
 
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