If it is brand new then you may just have to play with it for a while and let it break in some. Open it, close it, open it, smile repeat. My Dominator smoothed out after I had open and closed it about a hundred times when I first got it new.
I believe they are teflon. The pivot may have been overtightend for shipping out of the USA. They will sometimes do this, even with assisted opening knives.
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