usually it ends up that the TSA... or they blame the airlines for missing/stolen items.
I have never once seen TSA blame the airlines. In fact, TSA can't legally blame the airlines. When TSA took over, the airlines were rightfully concerned about theft issues and so they made TSA legally agree, sign on the line, that TSA is responsible for all missing items -- period, end of discussion. So, I would be very surprised to see TSA trying to scapegoat the airlines.
I will not say that TSA employees are 100% squeeky clean. But, statistically, reported theft from airline luggage is DOWN under TSA.
As I often have to when this topic is discussed, I have to rise to defend the TSA and object to sweeping generalizations that seek to paint TSA as a den of thieves and all TSA employees as dishonest. There probably are some bad eggs, but the majority of TSA employees are honest blokes just trying to earn a living.
I also always have to point out that inspection of checked baggage does NOT date back to 9/11. It dates back to the Lockerbie bombing. Since that time, a fraction of checked baggage has been x-rayed and/or hand-inspected on domestic US flights. What is new post-9/11 and TSA is 100% inspection of checked baggage.
Finally, I always have to point out that luggage locks were never intended for security in the first place. All Samsonite hardside suitcases, for example, open with one of just two keys. You can buy both keys at any luggage store. The purpose of luggage locks is not and never has been security. The purpose of luggage locks has always been to keep the latches from popping open if the bag got caught on handling equipment.
So I will ask again the question that I always ask in these TSA-bashing threads: how can you loose something you never had?
Me? I've lost one knife from checked luggage while traveling. The culprit was British Airways in Heathrow. I know that because it was not a case of the knife disappearing from my baggage. The entire bag disappeared. I was able to finally talk to one BA agent who was honest with me. And I was really not supposed to have talked to him. To talk to him, I had to call Heathrow's general number and ask the Heathrow operator to transfer me to BA's baggage handling room itself. This guy was a bit surprised to be talking to a passenger. But he honestly told me what the computer records showed. The bag was scanned into Heathrow's baggage handling system and never scanned out. The same pleasant fellow explained to me that once a bag is lost for more than 48 hours in BA's Heathrow operations, the chances of ever seeing it again are virtually zero since they get sent to "the warehouse" and no effort is ever made to catalog them much less reunite them with their owners. Other BA agents doubtlessly looking right at the very same computer screen variously blamed me, British customs, American Customs, Heathrow Security, Heathrow Lost and Found, and Horizon airlines (the regional carrier that took me between Portland and Seattle). The lady I talked to in Heathrow Lost and Found told me that BA frequently blames them for lost luggage but that they have nothing to do with luggage and only handle items left in the public areas of the airport, a lot of umbrellas, that sort of thing. So, why did BA have me call them? It's just part of their standard run-around I guess. When finally confronted with their own computer records, BA finally agreed to pay me 600-something dollars, their maximum liability under international law, for a bag that contained, among other things, a $1500 W.D. Pease knife.
My guess is that the American air carriers are equally as honest about these things.