All those Broken REKATs - What's the Verdict?

Spark

Spark

HPIC - Hatas gonna Hate
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It's been about a month since the last bout of "REKAT's QC sucks!" threads, so I'm dying of curiousity - Bob, what's the status on the knives that have been returned? Have they been fixed? What was wrong with them? Was it a manufacturing problem, or a operator problem?

I'm sure everyone would like to know what the deal is, since this seems to be a recurring theme...

Spark

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Kevin Jon Schlossberg
SysOp and Administrator for BladeForums.com

Insert witty quip here
 
Spark
So far nada zip zero

Bob Taylor



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Some days it's not worth chewing through the restraints and escaping.
 
You mean you haven't gotten anything back? No one has sent in their defective knives for repair? That's weird indeed.

Spark

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Kevin Jon Schlossberg
SysOp and Administrator for BladeForums.com

Insert witty quip here
 
I really wish people would send the defective knives back. Mr. Taylor has stated that he will stand behind the knives. If I had a defective knife, I would surely send it back. I have never had to use REKAT's customer service, but understand it is top notch. Also, sending in these defective knives may help QC. If there is a specific problem that seems to be common, sending the knives in may result in a solution on future runs. Sending the knife back in is the right thing to do. It helps all of us in the long run. I cant blame anyone for complaining after buying a $100+ knife that is defective, but why complain and not give REKAT a chance to make it right? I urge all who have defective knives to send them in.

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Dennis Bible
 
Well, maybe they werent defective till the owners got the screwdrivers and allen wrenches out?
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My REKAT Carnivore is GREAT! Now I have to talk Bob and Christina out of a SIFU.
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www.simonichknives.com
 
Rob Simonich - I think you hit the nail on the head. People trying to fix something that isn't broke. Sure is a quiet thread....

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AKTI Member # A000835
 
I own four REKAT knives and in my opinion the quality is excellent. Never any problem. The only complaint I have with REKAT is their availability. Tough to find sellers that have any on stock - especially the BLACK T with SERRATED edge varieties!
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I've just awakened to this issue of REKAT quality. I have a measly 3 datapoints to consider (myself and 2 other REKAT owners), and all 3 have been fine.

Obvioulsy its possible some people have gotten lemons. But the fact that people seem to have been 'tinkering' instantly makes me leery, and a recent dinner with an old friend does too. Howso?

I love this person dearly, but I have YET to go out to eat with him/her and have the meal be okay. Sometimes its a legit gripe ("Sorry, I said no mayo"), sometimes its just plain out-of-line. Either way, its funny how his/her meal is always 'wrong' and mine almost never is. Odd, that.

Mike

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"A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects." -Robert Heinlein
 
No problems here and I have even broken out the "tools" to refinish my Carny.
I love this knife and have full confidence in it even though it is a folder.
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The original Sifu I had had a bum lock (yep, it played with your mind seeing the Rolling Lock fail a spine tap
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) As soon as I found out about this, I immediately called Bob and explaned to him what was going on. He asked me to ship it back and that he would get a new Sifu out to me the same day. Sure enough, a couple days later my buddy in the big brown truck paid me a visit
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though this was a while back, I want to thank Bob again for his speedy service. He definitely stands behind his products.

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AKTI Member # A000005
NC Knife Knuts Member
Living life "on the edge"
 
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