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Well, here is what Benchmade said: Without seeing the knife, they can't help me at all. The woman I spoke with said she didn't know if it would be covered or not under warranty. She suggested to send it in along with my concerns, and warranty MIGHT be able to help me. Overall, not that much help.
So as of now I'm simply going to try to get a refund, or sell it to a buddy who has wanted one. Not sure if sending it into Benchmade is worth the hassle
Benchmade, if/when they redeem themselves, =:thumbdn:Yeah sounds like they kind of dropped the ball there.![]()
Not disagreeing that it isint isolated, but why would it only appear on the edges of the liners? Unless yours have marks inside as well?I can say that I believe the OP's problem is not isolated because as stated ealier, mine came the same way. It isn't as bad as the OP's and not as obvious because mine isn't a blackout model but to me, it looks like these marks and chips are caused by a big Rubbermaid container of finished liners all banging against each other in the "bucket" as they work themselves to assembly. The paint looks like just that, black paint and not a hard coating. All just waiting to be chipped in that big bucket.
Benchmade, if/when they redeem themselves, =:thumbdn:
.....This only has to do with the fact that the woman I spoke to didn't seem to care about the problem I had. Compared to the interactions I have had with other companies (even CRKT) that were phenomenal, this wasn't so good. I paid ~135 for a product, I expect it to come to me not looking like someone had it, carried it for a day, then sent it off to a dealer. Its bothersome when even small things like that can't be accomplished.I just think its funny that you feel like Benchmade took a dump on you because a few scratches throw you into a forum post tizzy rather than just admitting that you are obsessive compulsive about them and asking the company you got it from for a return/refund right away. Whatever you choose to do with your refund money, please don't buy an Emerson because I assure you that it won't meet your standards of perfection. Also if you buy a Sebenza make sure that you don't have a microscope around because I am sure the molecules don't perfectly line up even on that knife. Sorry for the strong ribbing but these threads me me laugh a little.
And im certainly not "having a tizzy", I asked a simple question, looking for the opinion of others.throw you into a forum post tizzy
Pretty much just to fondleAs long as it doesn't interfere with the function of the knife, why should that matter? Did you buy the knife just to fondle and look at, or do you plan to actually use it? .