Australia Post Gave My Waki Away

G

Glenn Jones

Joined
Feb 26, 2002
Messages
618
I'm feeling somewhat gloomy at the moment. My local Post Office gave my Waki to someone else. Even though you have to sign for your Waki delivery and even though Australia Post state that indentification must be provided, my local Post Office still managed to give my Waki to an as yet unidentified person. The person has signed for it but they have not as yet identified who the person was. It was taken five days ago over the counter at the Post Office and whoever the person was has obviously liked this quality product and hasn't returned my Waki. I have to admit I am a little suspicious. I live in a rural area where no mail delivery is available. Hence I have to use a Post Office Box. My local Post Office didn't even put in the green slip in my Post Office Box to inform me I had a parcel. It would seem my local Post Office has broken every rule in the book and the result is that I lose my Waki. I am watching intently to see how Australia Post handle this situation. It is not as if my Waki was lost in the post. They gave it away by not following proper procedures. I am starting to sound a little peeved. I had better stop.:mad:
 
Maybe the person who took it thought thay had single handedly stopped a mass murder!
im joking of course but I feel your pain man I have lost 3 (and counting) knives to lazy postal workers..... hope you can get it cleared up and found!
 
Wow, that suxx. :thumbdn: Sounds like Australia Post owes you a new Waki or its equivalent in cash, and a major apology not to mention some postal worker needs his/her hand slapped hard for breaking procedure(s).
Hopefully, it turns up soon! Sorry to hear this, man.
 
Jaxx said:
Wow, that suxx. :thumbdn: Sounds like Australia Post owes you a new Waki or its equivalent in cash, and a major apology not to mention some postal worker needs his/her hand slapped hard for breaking procedure(s).
Hopefully, it turns up soon! Sorry to hear this, man.
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I was thinking the same as well, shouldnt be too hard to prove what they did wrong.
 
WOW, that does suck. Glenn be sure to keep us updated and also email me when you can. I don't know what I can do on this end but I'll do what I can

Eric
 
Hmmm...
Sounds like an inside job to me.
Any knife-lovers working in your local post office?
1) NO little announcement card in your P.O. Box telling you you've got a package waiting;
2) Some "anonymous" postal worker in a rural Post Office letting an "unidentified" character sign for the package;
3) No recollection or memory of the transaction by any postal worker?

I live in a small town in Vermont, USA and have a P.O. Box.
The postal workers here are either naturally the nosiest people in the world or they tend to acquire that "look-thru-the-envelope-held-against-the-sunlit-window" habit through osmosis. And these drones are not untypical. They are the norm.
If I received a parcel here I am sure that within moments of arrival 90% of the crew would know the size, weight, shape and configuration of the package as well the location, name and type of business of the sender. Speculation on the contents would become the game of the moment. AND, every one would remember...just in case one dweeb could one up the other by being right when and if the contents are revealed.
This whole scenario you have described stinks, and I can't wait to hear the eventual outcome.
Meanwhile, I feel your pain, and hope the culprit is properly brought to justice...which for me involves a good asskickin', mate.
Good luck.
 
You actually seem pretty calm in light of what happened. Feel free to vent as I would literally flip out at my little rural post office if they did something like that:mad::mad::mad: I really hope it works out for you in the end.
 
I be huntin down some waki thief. Do some small town investigation and when you find it, offer to show how f'n sharp it is on who took it.
 
Australia post is rubbish, one of my mates told me that they get a bonus for a 4% parcel loss rate. Apparently that is a low loss rate. Plus they are threatening to go on strike or something in the lead up to Christmas last I heard. Sorry about your loss mate, I hope that they will work it out for you.
 
Although I would like to hope for the best and try to reason that the card was placed in someone else's box on accident, the rest does not add up very well. At its best someone seems to be keeping something they 'can not remember ordering' and likely making lame excuses for why they are in the right to keep it.

Has the Post Office made any attempts to amend the situation? I has a knife I shipped disappears in one of the receiving/distribution warehouses. It was never seen again and the local Post Office Workers kept giving me the wrong information and a runaround on collecting my insurance payment. After four months of wasted time I ended up buying an auction knife from ebay and having it shipped directly to the guy.

I did eventually get my insurance payment back but I was pissed off enough at the local post office clerks that I have only used the automated system to buy the shipping stamps etc. and skipped them all together. (It has saved me a ton of wasted time standing in their lines too.)
 
steelnut said:
This story SUCKS:thumbdn:
Was it insured?
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Yes, it was insured but it was also delivered herein lies the problem. Since it was delivered and signed for, even if by the wrong person it will be more of a problem to get insurance to pay.
 
I shipped a SOG Pentagon Elite folder to Australia and their customs held it for being an illegal folder. They didn't notify the recipient until he came searching for the knife. What's illegal about a folding linerlock? I ship outside of the US but I make it clear that I can't be responsible for what happens after it leaves here. I hope your Waki show up.
 
Here are the facts of this loss:

I was in the Post Office at 9am last Friday when they opened the Post Office hoping the Waki would be there. I was excited for a while when my PO Box had an international green slip in it. It wasn't the Waki but a nice sheath I had ordered for it. I returned to the Post Office at 12.40pm on the same day hoping my Waki had arrived. Still no Waki nor green slip for it.

I have been told that it was signed out over the counter at 9.25am on that same day (Friday) on one of those electronic LCD thingies that you sign on these days. They have two people who they think could match the signature. They have at this point in time questioned one of the two. This person has denied knowing anything.

Most if not all of the counter staff know me personally. I get a lot of international deliveries and it is a small town but obviously the person who signed the package over didn't.

There are signs on the front door and on the counter of the Post Office stating that they will not hand over an international package unless identification is offered and that this requirement would be diligently followed over the Christmas period. That would appear to be a joke (sorry, sarcasm)

The package was taken one week ago today. It could be surmised that the person who took the package knows it was not theirs and has no intention of returning it. I would expect in these circumstances they will deny receiving it. I don't understand why their new electronic computers can't definitely match the person with their signature. I am told by the Post Office staff that the second person collected a large number of parcels on that day. Why can't they check the signatures of other articles collected at this time on that day by this person for confirmation. The old way used to be that you had to print your name in a book and then sign in the book. This made it very easy to identify the person. If their new electronic gadgetry can't be used to identify signatures then one has to ask what good is it but someone probably got promoted in Australia Post for introducing new technology (again my sarcasm). It would appear that it is all too difficult for Australia Post.

The pain of it is that this Waki was to be a Christmas present for my son who is in the Royal Australian Air Force. He had only just returned to Australia after having been overseas (in the United States) for about five months. I had only met with him for the first time for since his return last Saturday and had shown him that video on the Swamp Rat website. He loved it and was excited about the expectation of receiving it as a Christmas present.
 
After reading this Im depressed,Hope you find the punk,hit them once for me..never ?uck with ones son.
 
I'm sorry to hear abuot this situation Glenn. I actually work for Australia Post, it's an absolute PITA for the customer when something like this happens. Sounds like your local PO screwed up big time.:thumbdn: Hope everything goes well, and congrats on your son being in the RAAF.
 
7rip13a said:
I'm sorry to hear abuot this situation Glenn. I actually work for Australia Post, it's an absolute PITA for the customer when something like this happens. Sounds like your local PO screwed up big time.:thumbdn: Hope everything goes well, and congrats on your son being in the RAAF.
Click to expand...

Since you work for the Australia post any advice to give us that might be of help?

Drop me a note and I'll forward it to Glenn
ratknives@insightbb.com
 
knowing government run agencies they will likely say something to the effect of "Too bad, we can't check the signature against other peoples because it is an invasion of privacy." I am almost surprised they are even admitting they could be at fault.
 
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