bass pro service

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eisenhower

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May 27, 2006
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I dont want to offend anyone who works at bass pro but if your going to work behind the knife/firearm counter have a clue
went back to check out the knives and saw a subcom folder for thirty and a byrd for 20 and wanted to buy them but of coarse i had to fondle them first then they went to see if it was instock after 10 minutes of searching through drawers and calling over five other people they found out they were out of the byrd folders and they were searching for spyderco boxes not byrd boxes, so they had to start over and again they had none, so then they searched for the subcom and they were out of them too so they sold me the display model. My point is, is that none of these guys knew anything about knives they labled the subcom as magnum along with every other boker and didnt know the difference between spyderco and byrd or plain edge from serrated
everytime i buy a knife in a store i have to go through this
i guess thats it, i got the subcom but no byrd and also came to the same conclusion I've had everytime i leave a store after lookng at knives
If your going to work behind a gun or knife counter know what the hell your doing
 
eisenhower said:
If your going to work behind a gun or knife counter know what the hell your doing
Click to expand...
I understand your frustration, but harsh reality is that the poor guy stuck behind the counter is an interchangeable tool used by the company to sell items. Since they pay minimum wage (or close to it) they don't feel the need to put an investment in developing the person and training him properly, or finding a person who has knowledge in that field to sell the items. In the same way you would pull out a tool to complete a job, the store pulls out an employee and sticks him behind the counter. "Here Bob, you were selling boots last week but now you're selling guns. The guns are those long things over there with tubes on one end, and some of them are the little metal things you see cops shooting on TV. There's actually two types of them." So don't blame the poor drone behind the counter, his existence is miserable enough to begin with.
 
Exactly what Torz said. Last week golf clubs, this week knives. If you want to 'blame' someone, blame the manager who doesn't care enough to take 2 minutes to say to his staff: "Which one of you knows a little bit about knives? OK, Bill, you're on." Business philosophy and attitude flow from the top down.
 
That's why I go to plaza cutlery, the people know exactly what they are doing.
 
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