we're trying hard to get this problem fixed. now we have a big deal with the order confirmations. Verisign is more than happy to take your money but will not link back to the shopping cart to send you and i a copy of what you bought. all this info flows back n forth through a middleman, called Apollo hosting, our server. they are at fault as they did an upgrade to a faster server and in doing so messed up the links of everybody.
anyway they supposedly have their tier two folks working on it... the reason they get to work in tier two is because they are the computer geeks that speak NO English at all.