While there is no substitute for safe, proper technique, I expect every part of a product to function properly when I purchase it. It's no more acceptable to sell a knife with a faulty lock than to sell a gun with a faulty safety.
When you put it like that, it's tough not to see both sides of the issue....
But then we sort of have to get into what constitutes faulty. While I think any linerlock should be able to withstand "a reasonable amount of force" how to we decide what that is? Further, a deliberate spine whack could be construed as improper use of the tool, no? Personally I'd say labeling it as such would be going too far so I wouldn't call it improper use, but I could see that happening.