- Joined
- Mar 15, 2000
- Messages
- 45,835
KnifeFury, I'm almost positive they don't have the Machax, but you're welcome to try. Heck, they even still have the BK-5 Magnum Camp listed. I don't think they've had one of those in stock for two years or more.
I used to defend Botach against the avalanche of outrages because all of my experiences had been positive. The key, I found was to call in and check on inventory and THEN order via the online cart. Worked like a charm. I ordered quite a few Streamlight Scorpions, a ton of lithium batteries, a Streamlight tac-light for a shotgun, and quite a few other items.
However, my last experience with Botach left a bad taste in my mouth, and I believe I'm done with them for good. It involved a couple of weeks of false information followed by non-responsiveness.
Here is the last email I sent them. I think it speaks volumes that they never even bothered to address this email.
I used to defend Botach against the avalanche of outrages because all of my experiences had been positive. The key, I found was to call in and check on inventory and THEN order via the online cart. Worked like a charm. I ordered quite a few Streamlight Scorpions, a ton of lithium batteries, a Streamlight tac-light for a shotgun, and quite a few other items.
However, my last experience with Botach left a bad taste in my mouth, and I believe I'm done with them for good. It involved a couple of weeks of false information followed by non-responsiveness.
Here is the last email I sent them. I think it speaks volumes that they never even bothered to address this email.
Guyon on 10/30/2006 said:Dear Botach,
You've lost my business for good. Three reasons.
(1) I went to the time and trouble to verify your inventory because I
needed my order to ship promptly. Two separate emails from you (see
below) told me that you had the Becker BK-4, 7, 9, and 10 in stock. Both
emails were apparently false.
(2) I have had difficulty getting anyone via phone. Last week, I left a
message for a call-back. My call was not returned.
(3) I asked in my order to be notified immediately if any knives
were out of stock. I was not notified. I had to call in to verify order
status.
Tonight, after calls on four separate weekdays, I finally got a human
being on the phone instead of a message. Lisa informed me that you only
have the Becker BK 2, 3 and 10 in stock. Those model numbers are almost
entirely different than the indications I got last week via email.
That's it. Three strikes and you're out. Botach will get no more of my
money.
Please be sure my order is cancelled as Lisa indicated it would be.