He was having trouble with his website, so, me, being the pissy little whiner I am, left a rude message(yes, I even think it was rude) on his machine, because I was frustrated and interestingly enough, have many responsibilities as well........imagine my surprise when he got my number off his caller ID, called me the next day, and asked if I managed to get everything I needed and apologized for his site being screwed up......needless to say, I buy all my wood from him as he understands the nature of not only business, but just life and the different types of people you tend to encounter in it....later, I complimented him for his site getting back in order......so, as a point of reference there are many more stories like this one I can share about every other person or business I deal with, but I think even the most dull witted get the gist by now. I do want it now...... I want it right, I am an asshole, but most people who are in business respond in a way so as to diffuse anger and/or frustration, not add to it, and end up discovering that under my rough exterior and harsh ways, I am a nice enough person, but, as you may have noticed, I don't back down and I won't be changing anytime soon.....sorry, deal with it....see you all at the next knife show near nashville.......