Benchmade Bailout issues (what?)

upstate88

Gold Member
Joined
Dec 18, 2014
Messages
111
What in the world... Just pulled the knife out of the box, ordered straight from Benchmade. The lock bar has the typical podium deal on the R side of the knife, but is not just more than a washer on the L. It is so flush It is hard to even close the knife. Is there somewhere I can get a larger lock bar? is this a defect?

view
https://drive.google.com/file/d/1WJUfe_0OWmIwdYXJKNL7IslJS40KdZcT/view?usp=sharing

view
https://drive.google.com/file/d/1gdYVi5kYPeyLSwuMxLKExL2hw6W3s0mL/view?usp=sharing

view
https://drive.google.com/file/d/14_KVeOV7pWcorh6i3DnTNwolUEf3OZYd/view?usp=sharing
 
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if i remember correctly the ends of the axis bar are press fit into place, it looks like the one side of yours was pushed on a little too far. i would definitely give bm a call monday morning and see what they have to say. i’m sure they’ll make it right for you
 
What in the world... Just pulled the knife out of the box, ordered straight from Benchmade. The lock bar has the typical podium deal on the R side of the knife, but is not just more than a washer on the L. It is so flush It is hard to even close the knife. Is there somewhere I can get a larger lock bar? is this a defect?

view
https://drive.google.com/file/d/1WJUfe_0OWmIwdYXJKNL7IslJS40KdZcT/view?usp=sharing

view
https://drive.google.com/file/d/1gdYVi5kYPeyLSwuMxLKExL2hw6W3s0mL/view?usp=sharing

view
https://drive.google.com/file/d/14_KVeOV7pWcorh6i3DnTNwolUEf3OZYd/view?usp=sharing

That is not right. Defective lock stud for sure. Sorry to see this. As suggested give customer service a call and get it replaced.
 
If he gets it replaced will they send one out to him, or will he have to send it in to Benchmade?
 
If he gets it replaced will they send one out to him, or will he have to send it in to Benchmade?

Customer service will most likely ask for the knife to be returned since it will require dis-assembly.
 
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