Benchmade customer service

[LSUisSEC]

I have read how good Benchmade’s customer service is when it comes to requesting a certain pocket clip. Is that only if you purchase from their site?

 

[BMCGear]

I have read how good Benchmade’s customer service is when it comes to requesting a certain pocket clip. Is that only if you purchase from their site?

No. They have changed the "rules" though. You can now get 2 free stock clips per model per year. If you have a Custom Shop model you can get any clip (2 per year). Give them a call - they're great to deal with.

 

[LSUisSEC]

Is a mini crooked river considered stock or custom?

 

[soc_monki]

Is a mini crooked river considered stock or custom?

Unless you order one through the customizer it is a stock model.

 

[zippifish]

Is a mini crooked river considered stock or custom?

Depends whether it's stock or was ordered through their custom option, either way call and ask. Just received a custom G10/ 20cv Bugout last week, my 1st Benchmade and very happy with it.

 

[LSUisSEC]

Ohh ok. Gotcha. Yea its the stock mini crooked. I was just curious. Ill reach out. If not i have no problem buying a short deep carry

 

[Silent H]

They'll only give you the type of clip that came with the knife originally. Since you have a Mini Crooked River, they will give you two split arrow clips per year, since that is what the knife ships with. If you want the mini deep carry clip, you will have to purchase it.

 

[LastRodeo]

They'll only give you the type of clip that came with the knife originally. Since you have a Mini Crooked River, they will give you two split arrow clips per year, since that is what the knife ships with. If you want the mini deep carry clip, you will have to purchase it.

Are they requiring proof of purchase now? They never did that in the past.

 

[mrfields]

Are they requiring proof of purchase now? They never did that in the past.

they didn’t ask me to prove i owned the particular knives i was getting clips for last time i called them. just sent them out. but that was around 6 months ago, so things may have changed