Benchmade pricing seems to have changed

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Guys - this isn't rocket science. Benchmade distributes knives through a very broad range of retailers. These range from the very high volume online knife stores to smaller mom and pop brick and mortar stores. Both play an important roles for Benchmade. The online knife stores help Benchmade hit their bottom line - lots of units sold. They help support the scale of economy that justifies purchasing all those expensive robots and CNC machines they use to make those shiny bits in Oregon.

The smaller stores are equally critical to Benchmade. They help Benchmade market it's brand name and maintain a presence in stores that aren't exclusively knife dealers. The smaller, retail stores give Benchmade exposure to a much wider demographic. As for myself, I wasn't particularly into knives and I didn't know anything about Benchmade until recently. I just saw all the pretty blades and blue boxes in the display case at my local gun store enough times to prompt me to say one day, "Hey, I'd like to see some of these in the case over here".

As with pretty much any manufacturer, dealer wholesale pricing is going to be tiered according to the volume of knives sold. You can bet that the big online knife shops are getting much better pricing than the smaller mom and pop brick and mortars. How much of a margin gap? I'd bet it's easily 20 - 25% (hmm - kind of like the discounts we've seen).

Without MAP pricing, what happens? The handful of extremely high volume dealers have sufficient pricing margins that they can easily undercut the little guys. The little guys simply can't compete. If you're a small retailer, it becomes too expensive to keep a nice selection of costly merchandise sitting in a display case that's not selling. Or, how about when the potential buyer has the potential purchase in hand, then Googles a 25% discount on his smartphone. "Hey can you match the pricing with this place online?" For the smaller dealer, not a chance. They lose their margin. They effectively lose money. Ultimately, the smart business owner will stop carrying unprofitable merchandise.

That's the issue facing Benchmade. Without the smaller dealers they lose market presence and the brand suffers. They originally put in place MAP pricing to give the smaller dealers opportunity to make enough of a margin to make it worth carrying. However, they didn't enforce the pricing and it's devolved into a farce that's barely been a "wink and nod" on some of these web stores.

I love discounts, and yes, I hate losing 25% off pricing. However, I get it. I don't like it, but I understand.

I don't expect Benchmade to directly address this here in this forum. What would they gain? Will that somehow make anyone feel any better? I really don't think so. I mean, while they're at it, should they go ahead publish their wholesale dealer pricing structure as well? Would that make everyone feel a whole lot better? I don't think so.

For as much whining that's going on in this thread, I predict that ultimately, it's going to have almost zero impact on Benchmade's sales. Why? If there wasn't already a huge amount of loyalty and fan base for Benchmade out there, people wouldn't be raising such a stink. People are raising a stink because they are so passionate about their knives and the brand. We hope that all of our collective foot stomping, pouting, and holding our breath will make difference. It won't. At the end of the day, most of us are going to save a little extra and spend the coin on what we want to buy regardless. C'mon - this is a hobby. Did anyone get into this thinking this was good for their finances? ;)

Elisabeth

Yeah, uh hey Liz, with your 3 posts and all. No need to talk to a collective us, as if we just got out of 2nd grade. I would be more than willing to bet a few bucks, that there are plenty of people here that are business savvy, and have the education to back it.

That said, let me give you an education in economics. When the price of something exceeds the value, the sales will not, and cannot be sustained. The biggest and primary reason this will occur, is when the "need" is filled by a competitor, for a product, that is either cheaper for the same quality, or better quality for the same price. That is a very simple matrix to follow, now wouldn't you agree??? Bottom line, there are two other players in the ballgame, that both offer GREAT customer service, and are fair on prices. We are not talking about a couple of hundred people on this forum either. Johhny Q. Public, has a whole lot harder time spending the difference in a $65 knife, and a $100 knife. Don't believe me? Hide and watch.

That said, I could care less about BM. They will either get it together, or get the same lesson that you need. I've spent plenty of money on them, I've liked them quite a bit, but I'm not married to them. I also love how you tout the "foot stomping, and pouting". That's absurd, to say the least. So I like how you think that you will roll up in here, and speak as if you are some authority, and we shall follow like good children. Buy what you want woman, and we will do the same.
 
Ya know, after 26 pages worth of whattya think and hearsay my suggestion would be for someone (I already tried) else call Benchmade and ask for the exact details. Friendships and patience are getting frayed and this post seems to be going nowhere.

So do we continue to come along to read the latest post about not knowing anything, other than we're either buying or not buying their product, or? In my world. I've bought very little, and at the new prices will have to say it's more important to pay the bills and knock down the VISA used to buy these things. In this light, I'm already feeling better about holding off. And it's not easy still having knife acquision disease.

This whole thing is like buying a knife and not being given tracking information; and the package is overdue. It's stressful and that forces me to look at other avenues for my knife collecting. I'm not switching camps just yet, am still hopeful, but that's beginning to fade and there's no joy in Mudville. Casey has swung out and we're in the ninth inning. :(
 
I have to admit I was wrong and it's very clear what Benchmade is doing. Thanks to this thread it looks like I got the last of the good deals. What's bad is their knives are expensive even with the discounts so I doubt that I buy anymore Benchmade knives on the primary market.

eta: How the f@%& does Benchmade justify doing this at Christmas time? Big slap in the face to their customer base.
 
I have to admit I was wrong and it's very clear what Benchmade is doing. Thanks to this thread it looks like I got the last of the good deals. What's bad is their knives are expensive even with the discounts so I doubt that I buy anymore Benchmade knives on the primary market.

eta: How the f@%& does Benchmade justify doing this at Christmas time? Big slap in the face to their customer base.

Bushido, I agree with you completely, and without argument. What is stupid, is when somebody rolls up, and almost alludes to the fact that they work there, or at least pretends to have all these inside loops of info. You know what? Go right ahead, and don't tell me anything, you'll see what I'll do. And not only will I do it, but I bet you I'm not alone either.

JKARP, you are truly a peacemaker. Sorry pal, they just seem to want to make some pretty big statements. That's okay too, we'll see how it works.
 
I love Benchmade and will continue to buy Benchmade. But as comparison for communication, not product, communication, I recently bought a knife from a different maker, a very large maker, and posted that I liked the knife and it was great quality though it would take some getting use to since it was not at all what I was use to, especially the lock. Not particularly flattering, just saying good knife. I had a response thanking me for my business by the founder of the company three hours later.

I don't personally care to hear from Benchmade nor do I expect to...and I will buy their knives either way. I just make this point to illustrate that communication, or lack thereof, can speak volumes to customers.
 
I love Benchmade and will continue to buy Benchmade. But as comparison for communication, not product, communication, I recently bought a knife from a different maker, a very large maker, and posted that I liked the knife and it was great quality though it would take some getting use to since it was not at all what I was use to, especially the lock. Not particularly flattering, just saying good knife. I had a response thanking me for my business by the founder of the company three hours later.

I don't personally care to hear from Benchmade nor do I expect to...and I will buy their knives either way. I just make this point to illustrate that communication, or lack thereof, can speak volumes to customers.

But I don't think they can justify forcing their prices up 25%-30%. A $65 knife is not all of a sudden worth $95 now.
 
Benchmade has most likely crunched the numbers many times over. From all angles. They care about the bottom line, it's a business. They have either calculated they will make about the same, or the same bottom line as before when the year is over. We may end up with higher quality knives if they aren't cranking them out like crazy too.
 
Benchmade has most likely crunched the numbers many times over. From all angles. They care about the bottom line, it's a business. They have either calculated they will make about the same, or the same bottom line as before when the year is over. We may end up with higher quality knives if they aren't cranking them out like crazy too.

Unless they have juggled their dealer pricing, if volume stays the same, they will make the same regardless. What is up for grabs, I would guess, is whether volume is from smaller dealers who want to sell at MSRP or larger dealers who sell at a discount to MSRP.
 
I feel very badly for Roger at KW as well as the dealers that provided BKC knives at a reasonable price. They were all high volume dealers who made their margins by selling at that volume. BKC has just effectively stripped them of their competitive advantage. If they did get lower pricing due to their sales volume as ToolDiva (undercover Benchmade employee) implied, then will they be able to maintain their sales volume now that they can't offer the knives at reasonable price?
 
I feel very badly for Roger at KW as well as the dealers that provided BKC knives at a reasonable price. They were all high volume dealers who made their margins by selling at that volume. BKC has just effectively stripped them of their competitive advantage. If they did get lower pricing due to their sales volume as ToolDiva (undercover Benchmade employee) implied, then will they be able to maintain their sales volume now that they can't offer the knives at reasonable price?
Another good post , IMHO .....I think the same , various dealers will slow down on sales and as a result have to probably lay-off a couple employees that handled the high volume of shipping that a company like these have.... Its all speculation on my part , I dont know.
Either way .........good post and food for thought.
 
Upon further thinking ............its just one brand of knife , maybe this wont hurt them all that much ...............
They probably just sell more of something else.
 
Upon further thinking ............its just one brand of knife , maybe this wont hurt them all that much ...............
They probably just sell more of something else.

KW's number one selling brand was BM until this debacle.
 
It's a very competitive market out there and if anything, companies should be trying very hard to be price competitive. Looking at other brands like Spyderco and Kershaw, they are aggressive in putting out new products to the market AND staying price competitive. I am sure they have a plan in mind and not just rest on their laurels.... Just not seeing it right now. Just price hikes on the same exact knives thats been around for a decade.
 
By not enforcing MAP pricing for so long, the customer has been conditioned to find the better deal. It'll be hard to put that genie back in the bottle. This will have a short term impact on sales, but they'll be fine long term.
 
By not enforcing MAP pricing for so long, the customer has been conditioned to find the better deal. It'll be hard to put that genie back in the bottle. This will have a short term impact on sales, but they'll be fine long term.

But the MAP was honored. You never saw an openly advertised price lower than what they were allowed. It's a whole different ball game to enter a coupon code at checkout or whatever the case may be. That is the wrinkle so to speak. There is another company which shall remain nameless, they have strict MAP pricing as well and offer no coupon codes at all. However, some of their dealers may discount the price 15-30%.
 
But the MAP was honored. You never saw an openly advertised price lower than what they were allowed. It's a whole different ball game to enter a coupon code at checkout or whatever the case may be. That is the wrinkle so to speak. There is another company which shall remain nameless, they have strict MAP pricing as well and offer no coupon codes at all. However, some of their dealers may discount the price 15-30%.
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Thanks for explaining. I do believe as newer models, materials, and innovations come about any negative impact will be short term.
 
Doesn't Leatherman have a very strict price structuring. I believe it is similar the what benchmade is enforcing now
Yes, they do from what I remember. The difference in this case is that Benchmade is not sold through any wholesalers, it's been that way for about 2-3 years maybe.

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Thanks for explaining. I do believe as newer models, materials, and innovations come about any negative impact will be short term.
I'm interested to see what will happen around April of next year. Maybe more gift cards or something like some stores are offering.
 
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