Benchmade problem !

softrockrenegade

softrockrenegade

Joined
May 27, 2009
Messages
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Has anyone ever had a problem with BM 154 cm?
I gave my brother one of my like new 555 mini grips with partial serrations about 3 weeks ago , and when I saw it today at breakfast all the teeth had chipped off the run of them? I want to get this fixed but not sure if benchmade will cover this !! In my eyes it should be covered as it seems the steel was way too brittle!! Perhaps they can replace it with a plain edge because as of now I don't trust their serrations . Hope just a defective blade and they honor the warrenty :)
 
They might do something but they might say it was abuse. I know they don't sharpen their serrations. They do have the option to purchase a new blade though for $25 if all else fails.

Sometimes I have had a new knife chip a little but after it is sharpened out it never happens again.

Good luck.
 
The teeth chipped completly off can't be sharpened out:( I feel like an ass cause I told him that benchmade makes great knives and then this ...lol
 
I've seen that before in a 154cm Gaucho.

I'd find out how it happened and see if it is under warranty from BM.
 
Sounds like he may have tried sawing something harder than wood with it.
 
softrockrenegade said:
The teeth chipped completly off can't be sharpened out:( I feel like an ass cause I told him that benchmade makes great knives and then this ...lol
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I have had a problem with D2, chipping and contacted BM. They never questioned, they offered a replacement and because i live in europe, they send me a brandnew knife without return of the bad one.

I am absolutly sure, BM will do anything to solve your problem.

And, yes, i am sure you grabed a bad blade.

I am absolutly satisfied with he latest BM 154CM blades i have (HK14205 and HK14210). Never chipped, get sharp, stay sharp for long. No problems.
 
While it's possible you grabbed a defective blade (it does happen from time to time), I'd be interested to see what he was doing with it when they broke off. If he was trying to use it to cut something he shouldn't have been (such as steel or something) then you're pretty well screwed. They include all that stuff in the instructions about intended use for just such a situation. As soon as you do something your not supposed to with the blade all warranty claims are void.

Now, I'm not saying he did that, but I'd find out before you call Benchmade and tell them that their blades are too brittle. Get all the info you can from your brother, cause if they're anything like more claims departments they will ask you every question under the sun.

And for what its worth, if he wasn't doing anything out of the ordinary I'm sure you got a bad blade. I have owned five Benchmade knives, four of which are still in service (the fifth was given to a friend). None of them have ever let me down. And the friend who got the fifth has used it as a pry bar, screwdriver, paint can opener, bottle opener, and just about anything else you could think of that should never be done to a folder. And as of last weekend it was still in great shape, dull as a mother, but in one piece nonetheless. So I don't think this reflects on the quality of Benchmade as a whole, they make some great knives.

Good luck getting on a speedy resolution!
 
No problems with their serrations or their 154CM steel here. My sister has used a couple of CE BM blades in 154CM (mini-Grip and a 14210) for years and they're showing just normal wear, which means the black coating is a bit scratched and they occasionally need touching up, but that's it.
 
Ok so he said he was cutting vines and overgrown shrubbery off of a barn he was tearing down so he could have hit a nail or somthing but that's all he could tell me! iv Also never had a problem with benchmade and love their knives but even when I owned this knife one tooth of the serations had gotten a small chip and I had only cut cardboard that's why I'm wondering if maybe bad blade.Btw I'm gonna pick the knife up from him so j can take care if this issue as it was his bday present and I feel responsible to fix it but I'll post pics when I get get it !
 
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Don't know, but would Benchmade be able to test the blade?

One of my wife's Henkels Chef's knife had a tip break off without any stress on the tip. It just popped off and looking at the break I couldn't detect any bending(?). And I want to believe Henkels could verify the defect.

If a knife really has a defect, I think a quality manufacturer wants to check it out so they can determine what may have happened and continually improve. Send it back and be completely upfront about how it was used and it will work out as it should. Benchmade may be able to determine whether it was a defect or abuse. If it's found not to be defective, an honest customer is worth more than a dishonest one. :)
 
Hm.... cutting wood & brush does not damage steel like that. Sounds like he's not giving you the whole story. Whatever happened was probably accidental (benefit of the doubt???), but there's no way a blade will be damaged like that from normal use. Not benchmade's fault.
 
puukkoman said:
Hm.... cutting wood & brush does not damage steel like that. Sounds like he's not giving you the whole story. Whatever happened was probably accidental (benefit of the doubt???), but there's no way a blade will be damaged like that from normal use. Not benchmade's fault.
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Agreed, it sounds to me like he either hit a nail or some wire or something like that, and either didn't notice......or he doesn't wanna admit it. Either way, sounds to me like it wasn't Benchmade's issue. Still.... they'll probably be willing to work with you on getting a replacement, from what I hear they're a good company to deal with. I haven't had to call them myself though, so I can't say from first hand experience.
 
puukkoman said:
Hm.... cutting wood & brush does not damage steel like that. Sounds like he's not giving you the whole story. Whatever happened was probably accidental (benefit of the doubt???), but there's no way a blade will be damaged like that from normal use. Not benchmade's fault.
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Wrong! That´s exactly what my D2 edge did in 2003! (That made my first topic in that forum! "Problem with D2" i supose) If the blade is bad, it behaves like this.

If you hit a nail or something like that, you may get a chip or the edge rolls. If you cut over a nail the edge will dull, serrated or not, but not break.

For replacement or repair you have to send the knife in.

@softrock
Ask Benchmade! If they doubt, come back here.
 
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Blop said:
Wrong! That´s exactly what my D2 edge did in 2003! (That made my first topic in that forum! "Problem with D2" i supose) If the blade is bad, it behaves like this.

If you hit a nail or something like that, you may get a chip or the edge rolls. If you cut over a nail the edge will dull, serrated or not, but not break.

For replacement or repair you have to send the knife in.

@softrock
Ask Benchmade! If they doubt, come back here.
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Thats my experience with hitting any sort of hard material I never had serrations completly break off with out being able to repair with a good sharpening! When I saw this thing I was like WTF lol never seen that happen before.... I'm sure benchmade will make things right!
 
Precisely. Hard material. Unless there's already a fracture in the steel, it's not gonna behave like that.
 
I have the 551S is 154cm, and have never had a problem with the serrations...I've cut open a few metal cans of beans and brown bread while camping with it (forgot the can opener, of course), and the serrations mowed right through a can of B&M.
 
My theory is simple:
BM changed the grind in Grips recently.
If you have a Grip with round hole (not oval) it means that you have blade with hollow grind, which combined with teeths makes them very vulnerable to damage.

Thats why meliaant never encountered this problem in 551, which has flat grind.

Anyway - like advised previously - call BM :)
 
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